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Rowan University Assistant Director, Learning Support Services, CMSRU in Camden, New Jersey

Assistant Director, Learning Support Services, CMSRU

Job Responsibilities:

  • The Assistant Director of Learning Support will assist with designing, developing, overseeing, and administrating Learning Support activities in the Office of Student Affairs.

  • Directs the work of the Learning Support Services Specialist when needed, working collaboratively and assuming duties when required.

  • Creates and facilitates workshops to enhance student academics grounded in evidence-based learning theory.

  • Organizes and implements the delivery of Learning Support workshops, panels, and seminars.

  • Evaluates the Learning Support programming schedule each year; adjust as needed.

  • Oversees the Learning Support Student Advisory Council; schedules meetings; records meeting minutes; follows up on student initiatives when appropriate; integrates student feedback into learning support programming.

  • Provides specialized educational counseling services to CMSRU students; makes referrals to appropriate counseling agencies when required.

  • Conducts individual meetings with students to discuss diagnostic testing, academic needs, and learning preferences; meets with students to create and monitor proactive plans for ongoing academic success.

  • Develops academic intervention and remediation strategies for at-risk students, assessing barriers to academic success when appropriate.

  • Teaches students to develop effective learning strategies, self-directed learning skills, and effective study habits that promote academic success.

  • Administers learning assessment tools (e.g., LASSI); analyzes and interprets data to make student recommendations.

  • Works with faculty and course directors to develop strategies to enhance student learning and respond to students with academic difficulties.

  • Monitors student preparation for UMSLE Step 1.

  • Manages Learning Support programs for USMLE preparation; develops and facilitates student workshops and seminars.

  • Works with students to develop personalized USMLE Step 1 and Step 2 preparation plans and schedules.

  • Provide specialized counseling to students regarding USMLE exams congruent with CMSRU policies and procedures.

  • Manages the Peer Tutoring Program, including recruiting and training tutors, reviewing tutor applications, monitoring peer tutors' work, staffing and scheduling drop-in tutoring sessions, and identifying topics for drop-in tutoring sessions.

  • Assist in implementing Accudemia Student Retention Software; design and deliver training appropriate for peer tutors and students.

  • Collaborate with Student Support Services Specialists and the Wellness Program Specialist to design, implement, and deliver programming that promotes holistic student wellness consistent with AAMC standards.

  • Meet regularly with Phase Deans, Course Directors, and Faculty to assist and support students' learning needs.

  • Manages and implements the Proactive Advising for Student Support (PASS) early alert program to identify at-risk students with Student Support Services Specialists.

  • Creates and delivers presentations at M1 and M2 orientation.

  • Attends M1 CARES meetings with Student Support Services Specialists.

  • Provides advisory services to OSA leadership, faculty, and staff in working with students to enhance student academic success.

  • Participates in appropriate professional development meetings and presentations; remains current with the literature on medical education, learning science, and academic advising.

  • Reviews literature in the field of academic support to maintain current support programs.

  • Maintain appropriate documentation of student encounters.

  • Support faculty development activities.

  • Prepares data and reports for the Office of Student Affairs; reviews outside resources that support medical education.

Required Qualifications:

  • MA, MS, MSW, or MEd in education, counseling, psychology, social work, or closely related fields.

  • Three years of professional experience in a support role in a medical school setting or the field of higher education.

  • Demonstrated ability to work closely with others and maintain collegiality.

  • Ability to work independently and autonomously with minimal direction.

  • Strong attention to detail and organizational skills.

  • Proficiency in Microsoft Office programs and learning management systems (Canvas).

  • Strong organizational management, social, and interpersonal skills.

  • Demonstrated proficiency in written communication.

  • Commitment to diversity, personal mentorship, professionalism, collaboration, mutual respect, and student advocacy.

  • Knowledge of academic success skills, including but not limited to learning preferences, test-taking skills, goal setting, and time management.

    Preferred Qualifications:

  • Ph.D. or Ed.D. in education, counseling, psychology, social work, or closely related fields.

  • Five years of professional experience in a support role in a medical school setting or the field of higher education.

  • Experience working with students needing academic support, accommodations, and/or having academic difficulty.

  • Working knowledge and understanding of academic accommodations.

  • Experience with USMLE Step 1 and 2 examinations.

  • Working knowledge of learning science, active learning strategies, and educational psychology.

This job description is not intended to be all-inclusive. As such, the incumbent will perform other duties as assigned by the supervisor, Associate Dean of Student Affairs, or CMSRU leadership. Work hours are typically between 8 AM and 5 PM, with evening or weekend hours flexibility based on department needs.

NOTES:

  • Only completed, online applications submitted on or before the deadline will be considered.

  • Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.

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