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City of Cambridge Executive Assistant in Cambridge, Massachusetts

Reporting to the Deputy Director of Libraries, the Executive Assistant provides high-level confidential support to the administrative leadership of the Cambridge Public Library. The ideal candidate will be committed the library?s mission, vision, and values and have excellent customer service, communication, project management, and problem-solving skills.? ESSENTIAL DUTIES AND RESPONSIBILITIES:? Provide high-level executive support to assigned director and other administrators as needed, including managing calendars, correspondence, and special projects? Provide outstanding customer service to internal and external customers Greet and assist visitors to the Administrative Office in person and via telephone/email? Prepare, edit, and distribute internal and external communications, including letters, memos, meeting minutes and agendas, reports, and grant applications? Coordinate internal and external meetings, including distributing meeting materials, taking notes, and arranging meeting spaces Support recruitments and act as backup for other HR activities such as payroll and onboarding? May have additional areas of focus based on assigned director, including but not limited to: Patron Behavior Policy Incidents including assisting staff, maintaining documentation, and coordinating progressive discipline? Statistical reporting to stakeholder groups and governing bodies? Support for internal and external special events? Create and maintain systems to track department data, administrative files, phone lists, etc.? Responsible for administrative tasks such as ordering supplies, photocopying, and mailings? Act as liaison with Library staff and City departments? Assist with acting as a liaison and providing administrative support to the Library Board of Trustees, Friends of the Library and Library Foundation? Assist with patron and public service issues and finding appropriate coverage in staffing emergencies? Maintain strict confidentiality of all information? Demonstrate continuous effort to improve operations, streamline work processes, and work cooperatively and jointly to provide quality service? Actively engage in and support the Library?s anti-racism, equity and inclusion work? Any other duties as required for the good of the Library? ?Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM REQUIREMENTS:? Education and Experience:? High school diploma or high school equivalency required.? Knowledge, Skills, and Abilities:? Knowledge and understanding of the Library?s mission, vision, values and strategic priorities? Demonstrated commitment to equity, diversity, inclusion and anti-racism? Expert knowledge of Microsoft Office; proficiency with cloud-based systems and virtual meeting platforms? Strong customer service skills and commitment to public service? Excellent verbal and written communication skills? Exceptional organizational skills and attention to detail? Ability to anticipate needs and to complete work with minimal instructions? Good judgment to solve problems, manage multiple responsibilities, and respond to unexpected situations? Ability to demonstrate initiative, flexibility, and dependability in an environment with frequent interruptions and competing priorities? Ability to work positively with others within a team model, assisting and supporting coworkers? Commitment to anti-racism, diversity, equity, and inclusion. The City of Cambridge\'s workforce, like the community it serves, is diverse. Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities, cultures, backgrounds, and ideologies.? PREFERRED QUALIFICATIONS: Bachelor?s degree or coursework beyond the high school level is strongly preferred.? Previous executive support experience is desirable.

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