Job Information
Harvard University Academic Programs Director in Cambridge, Massachusetts
67189BRAuto req ID:67189BRJob Code:FS0262 Academic Affairs Director Department Office Location:USA - MA - Cambridge Business Title:Senior Associate Dean for Academic Programs and Student ServicesSub-Unit:------------ Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :062Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Basic Qualifications:
Advanced degree in education or a related field
Minimum of 7+ years related experience including having worked with faculty and graduate students
Experience providing student supports and services.
Experience supervising and leading a team of talented staff.
Please upload a cover letter in order to be considered for this position.
Additional Qualifications and Skills:
Doctorate in Education preferred.
Previous experience identifying and implementing innovative 21st century student support models.
Excellent verbal/written communication skills.
Demonstrated ability to motivate and lead staff.
Excellent organizational skills.
Excellent negotiating and analytical skills.
Ability to work collaboratively across teams.
Experience building and managing budgets.
Ability to effectively identify and resolve difficult and sensitive human relations issues.
Ability to maintain confidentiality.
Exceptional feedback as a supervisor of staff.
Comfort engaging in a wide variety of initiatives in a fast-paced environment.
As needed, expected to work outside of normal business hours based on institutional and students’ needs (e.g., critical situations that arise on the weekend) and special events (e.g., Commencement)
Additional Information:
Team Leadership
Builds and retains a diverse team, providing exceptional leadership and effective supervision of the department.
Leads a team of senior-level direct reports in managing the academic and support services infrastructure to facilitate student academic and personal success.
Convenes monthly meetings with key stakeholders to identify, assess, and discuss potential progress issues or concerns.
Models inclusive leadership in team meetings, hiring actions, performance management, opportunities for growth, and mentorship.
Ensures that communication and information flow effectively and efficiently between departments in order to best serve HGSE students and faculty.
Serves as mentor to each direct report; coaching and stretching individuals and teams to take their experiences, planning, and work to the next level.
Is seen as a knowledgeable expert and support for all team members, as well as to the Dean’s Office, other administrative offices, faculty, and the university beyond.
As needed, attends, staffs, and supports HGSE events, particularly those established and led by the Academic and Student Services team (e.g., Admissions Open Houses).
Supports direct reports in their budget planning and oversight.
Steps in and provides direct support as needed.
Student Policy
Develops and implements academic and community policies, in close collaboration with degree program faculty directors and co-chairs and the student support offices (e.g., OSA, Admissions, Financial Aid).
With program staff and faculty and in partnership with other relevant offices (Registrar, Financial Aid, etc.), oversees the process for student petitions, cases, leaves, and other enrollment requests.
Serves as a central resource on individual student issues and general policy issues related to students.
Maintains and ensures compliance with School, University, and Federal rules.
Serves as a Title IX Resources Coordinator for students.
Department:The Dean's OfficePre-Employment Screening:Education, IdentityJob Function:Faculty & Student Services Position Description:
School and University Engagement
As a senior leader at HGSE, collaborates and works closely with the Dean’s Office, members of the faculty, students, and other University and HGSE administrative offices to build, foster, and coordinate a culture of success across teams, ensuring all learner needs are met, critical information is shared with all relevant parties as appropriate, and the student experience at HGSE is exceptional.
Attends and contributes to steering committees under academic affairs domains.
Initiates, develops, and cultivates key relationships with faculty, staff, and students in order to effectively perform overall duties and responsibilities.
Serves on School/University-wide committees and works on special projects as needed.
Administrative Leadership and Coordination of Degree Programs
Works closely with the Deans, faculty, and staff across the school to develop strategies and support programs that position HGSE to attract, retain, and graduate highly qualified students and maintain the School’s place as a leader in the field of education.
Undertakes and oversees initiatives to fully integrate academic programs and student services to promote student success and advance the school’s mission.
Supports the degree program faculty directors in the continued development and implementation of program requirements/curriculum.
Ensures the consistency of information, policies, process, and guidance across programs and supports.
With team members and other units as needed, develops strategies to consistently evaluate our programs and services and make recommendations for continuous improvements.
Administrative Leadership of Student Services
With direct reports, identifies and implements strategies that leverage synergies between admissions, financial aid, and student affairs.
Supports students' personal, academic, and professional development, both via the team and via direct student counseling and advising on individual problems.
In collaboration with direct reports, establishes standards and policies for defining a student's curricular and co-curricular experience.
Provides high-level oversight of student progress reviews by supporting the doctoral and master’s program Directors and Assistant Directors.
Works closely with degree program faculty directors to understand opportunities for adjustment and improvement of curricular, co-curricular, and policy initiatives.
Partners with relevant offices (e.g., HGSE Diversity, Equity, & Inclusion; Harvard Health Services; Harvard Housing; Graduate School of Arts & Sciences teams) to ensure accurate and timely information sharing in order to best support HGSE learners.
As needed, leads and manages student crisis and highly sensitive issues that impact students across our campus and contribute to the University’s broader strategy.
Please see additional job information below. School/Unit:Harvard Graduate School of Education EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Working Conditions:
HGSE is currently developing dynamic workplace models which will actively support a combination of on-campus and remote work (within a state in which Harvard is registered to do business) where business and operational needs allow. You and your manager will discuss the best schedule based on your role and operational need. If your role allows for remote work, please note that all remote work must be performed within a state in which Harvard is registered to do business (CA (Only Exempt), CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Please also note that Harvard will withhold each applicable state’s required tax and other withholdings from your paycheck for the time you work there.
The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.
We regret that the Harvard Graduate School of Education does not provide Visa sponsorship.
This is primarily an on-campus 4 days per week position, with some possible exceptions during certain times of the year.
Work Format Details
This position is based primarily on-campus, in Massachusetts. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Job Summary:
Reporting to the Dean with dotted reporting lines to the Academic and Executive Deans, the Senior Associate Dean is a highly skilled education leader responsible for providing innovation and excellence in the leadership, management, and oversight of HGSE’s degree programs (Ph.D., Ed.L.D., and residential and online master’s degree programs) and student services and supports, which include Admissions, Financial Aid, and the Office of Student Affairs.
The Senior Associate Dean will, in collaboration with other key faculty and staff stakeholders, lead the administrative team responsible for implementing a cohesive, expansive, and supportive model of student success that integrates academic and co-curricular services for approximately 1000-degree seekers annually.
HGSE is a residential community supporting primarily on-campus degree program students along with faculty and staff. Our commitment to a vibrant campus culture relies on robust connections; we believe in-person work brings enhanced collaboration and innovation, strengthened organizational culture, and a stronger student experience. It also improves our ability to engage in teaming and shared work to advance the HGSE mission: to prepare education leaders and innovators who will change the world by expanding opportunities and outcomes for learners everywhere. In contributing to our on-campus community, this position requires an on-campus presence four days per week with the possibility of additional flexibility during certain times of the year. Evening and weekend work may also be required either in person or remotely.
Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.Benefits:We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Work Format:Hybrid (partially on-site, partially remote) About Us:HGSE is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.
HGSE Human Resources values diversity in all forms, and believes that each employee brings a set of diverse experiences and identities to the workplace that makes us stronger, encourages innovation, and enhances our collective contributions. We continue to develop and support a workforce that reflects the diversity of those we serve; fosters an environment that allows each individual to belong and to bring their best self to work; and creates the conditions that empower employees to contribute their full potential to advancing the work of the school.
We do this by:
• Hiring and retaining staff reflecting the diversity of those we serve;
• Providing employees opportunities to learn, grow, and be challenged;
• Reviewing and ensuring fairness and equity in HR practices and policies including but not limited to hiring, promotion, and compensation;
• Developing strong relationships and partnerships internal and external to our community to advance diversity and inclusion;
• Communicating transparently and respectfully; and
• Fostering an inclusive, respectful, and professional work environment
