Easter Seals Jobs

Description

Amazon's AGI Data Services organization is hiring a Principal Program Manager of Quality Uplift for its Data Quality business unit. The purpose of the role is to execute quality improvement strategies across the network of data associates that are part of AGI Data Services, ultimately providing a high-quality product that can be produced at an industry-competitive cost. Come be part of an initiative that is critical to building and improving the just-launched Amazon Nova foundational models!

Today, AGI Data Services produces tens of millions of units of human-created data that is used to train and fine-tune large language models. These data must be evaluated based on whether they were generated following the conventions defined by the workflow, on dimensions such as complexity, correctness, helpfulness and harmfulness. Filtering out high quality data from low quality is of paramount importance, as it maximizes our chances of improving performance of the model under test.

To achieve this objective, the Data Quality organization is responsible for auditing individual units of data, as well as building an automated system using a large language model to predict and filter high quality units of data from low. The Principal Program Manager of Quality Uplift is the single-threaded owner that defines, executes, tracks and reports on the initiatives that uplift quality within the AGI Data Services operation. They will partner with our network of Quality Auditors and Quality Specialists in eight countries around the world to understand top root causes for failures and develop a strategy for addressing these. They will use quality measurements to derive insights and partner directly with groups within the AGI Data Services worldwide network to determine which regions, sites and teams need certain interventions applied. They will trade off quality initiatives not just in terms of obtaining highest measurement but also the speed and cost of delivering the programs.

Basic Qualifications

• Bachelor's degree

• Experience implementing repeatable processes and driving automation or standardization

• Experience defining program requirements and using data and metrics to determine improvements

• Experience defining and executing program requirements

• Experience managing, analyzing and communicating results to senior leadership

• Experience owning program strategy and end to end delivery

• Experience in program or project management

• Experience delivering cross functional projects

• Previous supervisory experience in a production, distribution or manufacturing environment.

• Background in Quality Assurance Management with the proven ability to show improvement in a continually developing environment.

• Experience in fast-paced environments, driving process improvement across different teams, while motivating others to meet challenges.

• Proficient verbal and written communications skills both in English.

Preferred Qualifications

• Experience delivering projects within scope, time, budget and quality

• Degree in a science or logistics-based discipline, with a strong bias towards analytics and data.

• Experience in Machine Learning Data operations disciplines, including data creation, collection and annotation.

• Experience with Lean and Six Sigma methodologies and techniques.

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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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