Easter Seals Jobs

[**[Looking for a collaborative, fun company with room for growth?

[[Information Management Services, Inc. is a recognized leader in the biomedical IT field, with clients including the NCI, CDC, and major pharmaceutical firms. We are a diverse group of people with a focus on product quality, customer satisfaction, and enjoying what we do. We have a relaxed, friendly work environment, where employees are recognized for the work that they do. Add to that work/life balance, social events, casual dress, and no cubicles- that's why many employees have stayed with us.

[**[Join us as a Desktop Support Techniciam and see what makes us such a unique place to work!

[[As a Desktop Support Technician, you will: ]{arial=""}]{helvetica=""}]{arial=""}]{helvetica=""}]{arial=""}]{helvetica=""}]{arial=""}]{helvetica=""}

• Provide hands-on technical support as a part of our 20-member Systems Team to our over 250 users, who working with a wide variety of industry standard applications on hundreds of servers
• Assist the team with responding to a wide variety of technical issues, ranging from the routine to complex and challenging
• Perform hardware upgrades for PCs and thin clients as well as Windows and software application installations, configurations, and troubleshooting
• Assist with the maintenance of the corporate hardware inventory
• Assist with other user support related duties as assigned

[[Please note that this position will be based at our headquarters in Calverton, MD, though on-site support of our users in our Rockville, MD office may also be required.

[[To be eligible for this position, you must meet the following requirements:]{arial=""}]{helvetica=""}]{arial=""}]{helvetica=""}

• AA/AS degree in IT, IS, or CompSci from an institution considered accredited by U.S. DOE, with a 2.9+ GPA
• [[3 years of professional user desktop support experience ]{arial=""}]{calibri=""}
  • BA/BS degree in IT, IS, or CompSci from an institution deemed accredited by U.S. DOE with a 2.9+ GPA is considered equivalent to 2 years of professional experience.
• Demonstrated proficiency with administration of MS Windows desktop operating systems
• Demonstrated foundational understanding of programming logic (PowerShell, Bash, etc.)
• Familiarity with MS System Center or another configuration management tool preferred
• Demonstrated strong verbal and written communication skills
• Demonstrated ability to relay technical information to users in layman terms
• Demonstrated strong problem-solving and analytical skills
• Demonstrated customer service skills
• Excellent attention to detail and organization skills
• Must be able to multi-task, meet deadlines, and work within a team
• Strong presentation skills preferred
• Ability to use a personal vehicle for local travel
• Ability to obtain and maintain a Public Trust security designation

[[If this sounds like the right position for your career, apply today at: ]{arial=""}]{helvetica=""}