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Lineage Logistics Carrier Relations Manager in Calgary, Alberta

The Carrier Relations Manager will manage and maintain relationships with Third Party Carriers and owner operators for Lineage Canada. Support daily operations of the centralized Transportation Management Office, Logistics Services Group and work with established carrier and owner operator base to procure rates and capacity for our transportation network.

KEY DUTIES AND RESPONSIBILITIES

  • Leads and promotes a culture where Safety is the #1 priority.

  • Manage carrier request for proposals (RFP) and analyze the results - evaluate service and cost targets, new business opportunities, and support network changes.

  • Monitor carrier and owner operator performance through scorecards.

  • Carrier vetting for possible onboarding, including contract administration, insurance compliance, and carrier safety rating monitoring support.

  • Work with operations to secure commitments to selected carriers across the network.

  • Support pricing for new business opportunities and network analysis.

  • Fulfill ad-hoc request for proposals (RFP) to support operations, new business, and volume fluctuations.

  • Serve as the dedicated fleet analysis/design resource.

  • Source, recruit, screen, and interview (phone and in-person) experienced owner operator candidates via cold calling, e-mail, company career center and job boards.

  • Manage our full cycle recruitment process for owner operators constantly maintain a pool of prospective candidates.

  • Professionally represents the organization at trade shows, job fairs, open houses, conferences, and meetings.

  • Strong focus on a multitude of pipeline strategies including referral programs, community partnerships, job fairs, school partnerships, diversity groups, unemployment offices, and local government programs.

  • Cultivate and sustain a positive culture, quality performance, safe environment, and a positive, professional owner operator candidate experience.

  • Be knowledgeable of the local labor market, processes and policies which relate to owner operators and drivers.

  • Assist qualified candidates in completing their employment applications, and ensure all necessary paperwork is submitted by the candidate.

  • Collaborate with the Compliance Department to ensure all required new hire documentation is obtained.

  • Schedules road tests, Pre-Employment Drug screening tests, process background checks and applicable training/orientation programs

  • Coordinate periodic owner operator and driver meetings to address operations, safety and compliance issues.

  • Working with compliance team in truck licensing and registration activities.

  • Review key cost, pay and performance reports with owner operators.

  • Liase with multiple internal and external stakeholders to improve the carrier, owner operator and driver experience with Lineage.

  • Complete market assessments on owner operator and driver compensation to keep the organization current and competitive in the marketplace.

  • Maintain up to date, driver recruitment cost metrics, KPIs, Applicant tracking system.

KEY REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)

  • Post-secondary completion in Business, Logistics and Supply Chain or a related field.

  • 4-5 years in the Transportation sector with solid understanding of the Transportation and Logistics Industry.

  • Experience using an applicant tracking system preferably TMW, Workday/Dayforce etc.

  • Excellent verbal and written communication, record-keeping, and follow-up skills

  • Excellent organizational skills with the ability to prioritize.

  • Willing to work under tight deadlines and maintain exceptional judgment and discretion regarding sensitive matters.

  • Work with the highest standards of integrity and confidentiality

  • Previous experience in driver training, recruitment and safety & compliance is an asset.

  • Proficient with Microsoft Office.

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.

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Avis de Confidentialité (Version Française)

(English version linked at the bottom of the page)

More vacancies in the Netherlands (https://nl.indeed.com/cmp/Lineage-055976f9?from=mobviewjob&tk=1hs858ajlmnao847&fromjk=e757d669ba21113f&attributionid=mobvjcmp)

Not sure which role is right for you? Let us do the work! Share your contact information and a resume or CV. A member of our recruiting team will reach out to you to explore roles we think could be a good match.

At Lineage, we have a shared purpose: We are transforming the food supply chain to eliminate waste and help feed the world.

Our shared purpose drives everything we do in all parts of our organization, from the warehouse floor to the corner office. The work we do is noble, and our team members are passionate about the impact they make every day.

Working at Lineage is not just a job – it’s an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage Logistics team, you are a critical link in the food supply chain.

If you are having trouble applying, contact our Human Resources team here: Contact Us | Lineage Logistics (https://www.lineagelogistics.com/contact-us)

At Lineage Logistics, helping to feed the world is more than a job – it’s a purpose we live every day. Lineage is one of the world’s leading temperature-controlled logistics companies. Driven by our core values, we’re reimagining the global food supply chain.

Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In recognition of the company’s leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company’s annual list of the World’s Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide.

As part of the Lineage family, you’ll have the opportunity to grow your career as we continually expand, using technology and award-winning innovations, to meet the needs of customers around the world.

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