Easter Seals Jobs

System One is seeking an HCM Application Delivery Manager for a full-time, permanent onsite opportunity in Calgary, CA. Canadian Citizenship is required for consideration.

Job Summary:

The Application Delivery Manager for Human Capital Management, reporting to the Director HR Solutions, in the SAP CoE will lead a team of 10+ highly skilled IT professionals responsible for building and supporting our HR applications in SAP ECC, SuccessFactors and in other platforms. The Application Delivery Manager is accountable to drive projects to improve current applications, and lead implementation of the latest technologies in the SAP space to help business achieve performance targets.

Responsibilities:

• Provide input to and lead execution of HCM technology roadmap by working with Information Systems (IS) team, Enterprise Architecture, Business Transformation Partners, and Business stakeholders.

• Manage, develop and coach IS Team Leads, Functional Analysts, System Specialists, and Developers to support their applications portfolio, including cross-training & knowledge transfer. In addition, ensure on-time and on-budget projects delivery using IS PMO tools.

• Execute administration activities such as cost and planning estimates, status reports, and resource plans. Ability to manage multiple work streams and balance competing demands for scope, time, cost, quality, risk and resources;

• Demonstrates technical project / team management skills that may require technical knowledge to plan, organize, and control resources, procedures, technical process or project.

• On some projects, where applicable, manages the integration of vendor tasks and tracks and reviews vendor deliverables

• Provides leadership in investigating high priority incidents and steward the problem management process.

• Stewards the support of HR systems in compliance with incident and problem management processes; and determined Service Level Agreements (SLA).

• Introduces best practices to support systems, processes and teams such as ITIL.

• Works with IS Security team and stewards the vulnerability management process to ensure HR systems are safe, secure and efficiently operational.

• Deliver Application Service Requests and enhancements to support the business needs for the application bundles ensuring key deliverables are completed such as requirements gathering, design reviews and solution walkthroughs, build phase, testing phases, change management, and implementation processes using the defined tools such as SAP Solution Manager, JIRA and Q-test.

• Liaise with various IS teams and business application owners for incidents and net new projects related to HCM

• Manage on-call schedule and rotation. Availability for escalations concerning high priority incidents raised outside office hours (24 x 7 support)

• Manage compliance with SAP Security (GRC), SOX, internal controls, audit and legal requirements.

• Drive accountability to build a high performing team; Stakeholder management to maintain a priority list of pending items.

  Requirements:

• Bachelor’s Degree in Computer Science, Information Systems, Engineering, Science or Technical

• 10+ years’ relevant experience in HCM Implementation and Support

• Extensive experience in the Hire to Retire area including support and transformation.

• Prior hands-on configuration, implementation and support experience in SAP ECC or S/4HANA and SuccessFactors preferred

• Good understanding of SAP modules that integrate with HCM (PM, PP, QM, FICO, HR, Basis and Security)

• 5 years of experience of managing IT Project/Support teams with increasing degrees of responsibilities and stakeholder management

• Understanding of technology-driven product development processes and methodologies for effective delivery and support;

• Knowledge and understanding of ITIL based IT service management processes.

• Knowledge and understanding of Information Security standards and best practices.

• Existing knowledge of supported tools/services and/or high degree of technical aptitude;

• Fundamental knowledge of railway operations and processes an asset.

  #M1

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.