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IBM Infrastructure Specialist - ePayments in Cairo, Egypt

Introduction

The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world's relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.

Your Role and Responsibilities

  • Serve as an administrator for the organization's e-payment system, including CMS and ATM/POS switches.

  • Manage transaction monitoring, ensuring smooth operation of banking transaction flows and resolving any disruptions promptly.

  • Configure, add, and modify devices on the switch, maintaining a seamless interface with connected networks, banks, and other financial systems.

  • Perform financial End-of-Day and End-of-Year procedures, ensuring accuracy and consistency across all records.

  • Trace, troubleshoot, and resolve issues related to ATMs and POS devices in a timely manner.

  • Generate and manage payment files for customers, ensuring data accuracy and secure transactions.

  • Develop SQL queries to extract and compile reports and requirement files from the switch database.

  • Support innovation efforts by identifying opportunities for improvement within the e-payment modules.

Required Technical and Professional Expertise

  • Strong experience with UNIX/Linux systems, including administration, troubleshooting, and maintenance.

  • Proficiency in AIX (Advanced Interactive eXecutive) and UNIX-based environments.

  • Solid understanding and experience with SQL and Oracle databases for generating reports and managing e-payment transaction data.

  • Familiarity with ISO 8583 protocol and bitmap standards, particularly in payment systems and card processing.

  • Knowledge of CMS (Card Management Systems) and card processing technologies.

  • Hands-on experience with ATM/POS switch management and handling backend/frontend applications.

Preferred Technical and Professional Expertise

  • Experience with Tieto or other real-time e-payment processing solutions.

  • Familiarity with financial end-of-period procedures and data archiving, backup, and restoration.

  • Excellent analytical skills, particularly in interpreting and managing transaction data.

About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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