Easter Seals Jobs

We are so glad you are interested in joining Sutter Health!

Organization:

PAMF-Palo Alto Medical Foundation MPD

Position Overview:

Supervises and oversees the day-to-day operations and activities of assigned laboratory function(s) involved in pre- and/or post-analytical work. Establishes work priorities, and assists staff in resolving operational issues/problems. Implements and enforces adherence to department, affiliate,

operating unit, and/or system standards, policies and procedures, regulatory standards, and applicable laws and regulations

Identifies and implements cost savings and best practices, using Lean or other process improvement methods and concepts.

Collaborates with others to coordinate services, streamline and standardize work flows and procedures, and/or drive positive

outcomes.

Job Description :

JOB ACCOUNTABILITIES:

OPERATIONS:

• Supervises and oversees the day-to-day operations and activities of assigned laboratory function(s) performing

pre and/or post analytical work.

• Ensures pre- and post-analytical processes are within control, functioning as expected in a smooth,

uninterrupted flow of work.

• Coordinates the outpatient pre-analytical workflow daily, prioritizing tasks, resolving issues and providing

resources as needed.

• Supervises the order entry and receiving of tests in the Laboratory Information System(s).

• Supervises the specimen transport process, ensuring that specimens are processed, handled, stored and

delivered to the appropriate testing location.

• Makes daily rounds with staff to ensure staff have appropriate tools and resources to complete assignments

accurately and timely.

• Serves as a clinical resource to team, providing direction for issue/problem resolution and responding timely to

escalated issues.

• Leads continuous improvement efforts using Lean or other process improvement methods and concepts, and

implements approved recommendations.

• Implements and enforces adherence to department, affiliate, operating unit, and/or system standards, policies

and , regulatory standards, and applicable laws and regulations

• Ensures maintenance of appropriate records and level of supplies.

• Identifies areas of non-compliance or vulnerability, developing, recommending and implementing corrective

action plans to address or minimize risk.

• Keeps leadership informed of operations and escalates complex issues requiring higher level direction.

PEOPLE:

• Supervises assigned staff, makes or provides input into hiring and termination decisions, develops work

schedules, and reviews and approves timekeeping records.

• Sets and maintains expectations with all direct reports, and holds individuals and work teams

accountable.

• Evaluates staff performance and recommends associated merit increase. Provides constructive feedback,

coaching and counseling. Implements disciplinary actions and/or performance improvement plans to achieve

desired performance.

• Develops department training and orientation plans, ensuring staff meets competency requirements and

participates in appropriate education and training programs.

• Conducts staff meetings for informative and educational purposes.

• Responds timely to alleged violations of policies, procedures, regulations and standards of conduct.

• Ensures staff maintains current and appropriate professional credentials.

FINANCIAL MANAGEMENT:

• Assists in meeting financial targets by effectively managing and utilizing personnel and resources.

• Manages and monitors staffing to minimize labor costs.

• Monitors expenses and works with leadership to develop and implement corrective actions plans to

address unfavorable variances.

PLANNING:

• Participates in departmental goal setting process, and coommunicates goals to staff.

• Monitors staff productivity, ensuring optimal use of resources and makes appropriate changes in response

to fluctuations in workload.

• Provides input to leadership chain of command on current and future needs of personnel to meet needs of

clients and/or operational demands.

EDUCATION:

Equivalent experience will be accepted in lieu of the required degree or diploma.

HS Diploma or equivalent education/experience

CERTIFICATION & LICENSURE:

CPTI-Certified Phlebotomy Technician I

OR CPTII-Certified Phlebotomy Technician II

TYPICAL EXPERIENCE:

5 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

Solie understanding of pre/post analytical laboratory operations and workflows and how departments.

process/workflow impacts other flows or departments.

Well versed in all aspects of office procedures, phlebotomy and medical terminology as pertains to

laboratory testing requirements and processing

Knowledge and understanding of applicable local, state, federal and other health care laws, regulations

and requirements – e.g., The Joint Commission (TJC), Clinical Lab Improvement Amendments (CLIA), Medi-Cal, Medicare.

Demonstrated leadership skills, including team building, and coaching/mentoring with the ability to

motivate and engage others.

Demonstrated ability to identify and resolve technical and operational issues problems as guided by

policies, and procedures, or guidance from leadership.

Understands age specific needs in providing care to patient population served.

Verbal and written communication and interpersonal skills.

Ability to handle difficult circumstances and make sound business decisions with little direction.

Demonstrates organizational and time management skills, with the ability to prioritize multiple

projects while delivering quality service/achieving business results.

Demonstrates commitment to providing exceptional customer service and responding to customer

needs/requests in a prompt, courteous manner.

Ability to use essential software and applications associated with the role’s duties and responsibilities.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

This position may regularly work, store, prepare, receive, unpack, transport, dispose of, or administer drug(s) identified as hazardous, or potentially hazardous, by the National Institute for Occupational Safety and Health (NIOSH) for purposes of USP 800.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $39.88 to $51.82 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.