Job Information
Abbott Informatics Technical Specialist (ITS) in Buenos Aires - Capital Federal, Argentina
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
Career development with an international company where you can grow the career you dream of .
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position works out of our Commercial Office at Retiro location in the Diagnostics Division. Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
What You’ll Do as Informatics Technical Specialist
Become a trusted advisor to customers.
Identify customer needs, propose solutions, and resolve problems.
Provide feature/ product enhancement input based on customer feedback.
Maintain and assume accountability for a culture of high customer service
Operational.
Execute project work plans with a focus on timely completion & risk mitigation.
Track and report on assigned project aspects on a regular basis.
Configure and integrate products to customer specifications; deliver training.
Provide customer support assistance, as needed.
Revise and keep up to date, all project documents and systems of record.
Participate in team and customer meetings effectivelynsure industry best practices.
Actively promote software quality.
Continuously improve quality processes and standards.
Solve organization problems.
Required Qualifications
Bachelor’s or Master’s degree in Computer Science, Information Systems, Medical or Hospital Informatics or related disciplines.
24 years of relevant experience installing, configuring and/ or maintaining diagnostics laboratory informatics applications.
Special Skills & Knowledge
Sound understanding of diagnostics laboratory workflows and related technologies.
Demonstrated understanding of one or more products such as laboratory information systems, middleware and/or analyzer management systems, or inventory management systems used in diagnostics laboratories.
Hands on experience implementing, configuring, training and supporting one or more laboratory information systems mentioned above is highly desirable.
Able to execute assigned tasks satisfactorily with a high degree of commitment and quality, independently.
Technical proficiency with general business applications such as MS Office, MS Project/ SmartSheet.
Key Competencies
Strong verbal and written communication skills with excellent customer facing capabilities.
Attention to detail and a concern for quality.
Able to innovate and willing to bring ideas forward, escalate issues and risks in a positive wayB.S. in Computer Science or similar engineering discipline.
Apply Now (https://www.jobs.abbott/)
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email corpjat@abbott.com
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