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We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choosefrom.

PURPOSE AND OBJECTIVES

SAP Product Lifecycle Management (https://www.sap.com/products/scm/product-lifecycle-management.html) (SAP PLM) is a cloud solution that enables you to digitally orchestrate your product development from design to operate, resulting in reduced time to market, higher R&D return on investment, higher margins, and reliable product launches.

As a technical writer / user assistance (UA) developer, you will be researching, planning, and creating user assistance (UA) deliverables (both text and multimedia) in close collaboration with the development teams, UX designers, and other stakeholders to enable users to deploy, administer, and use SAP PLM. You will be responsible for creating and updating various types of content, including texts within the software, on-screen help, documentation published on SAP Help Portal, and release highlight videos.

WHAT YOULL DO / EXPECTATIONS AND TASKS

• Fulfill roles as both a dedicated member of the PLM UA team and an integrated member of a scrum team that uses agile development processes

• Work closely with scrum team members to provide design feedback, user interface text, and documentation in bi-weekly development sprints

• Document new features and maintain the current documentation set

• Provide compelling, modern, persona-centric UA deliverables for our customers, users, and prospects. Experienced, senior writers will help you learn

• With minimal supervision, plan and track your own work assignments and deliver them on schedule with high quality

• Represent the documentation team in development meetings

• Explore new tools and process improvements in content creation, as well as in productivity enhancements

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• A good to excellent university degree in technical communication, IT, business studies or a related subject or, alternatively, a language-based university degree

• Excellent written and spoken skills in English ((ideally first-language proficiency), German is an advantage

• Outstanding communication, writing, and grammar skills

• Ability to work to deadlines, deliver on time, and ensure high quality

• The ability to express complex technical information in a clear and precise manner

• The ability to work to tight deadlines, deliver on time, and ensure high quality

• Independent, self-managed, strong team player in an agile environment

• Willingness to acquire comprehensive product knowledge and learn new skills at short notice

• Knowledge of authoring in XML environments is a plus

WORK EXPERIENCE

2-3 years of experience in technical writing

EMPLOYMENT TYPE

Full-time, unlimited

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com

Successful candidates might be required to undergo a background verification with an external vendor.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.At SAP,you can bring out your best.

We win with inclusion

SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy (https://one.int.sap/me@sap/jobs_at_sap#17498858-1050-415e-8d82-21f91655666b_96fc) . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 413931 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.