Easter Seals Jobs

Description

Are you passionate about improving customer experience? Do you like rolling up your sleeves and getting stuck into data and solving complex problems? Does working with a fast-paced team across countries and functions sound exciting to you? If so, we're looking for a Senior Product Manager to scalably solve customer problems in France and Belgium.

As a Senior PM working on Delivery Experience and Speed, you will be shaping the operational future of France and Belgium. As the Insights and Innovation team, our role is to Inspect, Influence and Innovate on behalf of French and Belgian customers.

This role requires working with business owners, operations/transportation and central teams to define strategy, requirements, and roll-out planning. To that end, you will be in regular communication with the leadership team on roadmap updates, risks, and change management. Cross-team coordination, product management, problem-solving, data deep dives and executive communication skills and exercising good judgement under pressure are core to this role.

Key job responsibilities

• Collaborating with EU POCs to audit Delivery experience and identify where and how to improve our offer to delight customers.

• Leveraging skills/experience in Operations or Supply Chain and work with cross functional stakeholders to define a plan to deliver growth/profitability through Speed investments

• Working closely with internal partners across EU and WW teams to identify synergies and projects to be scaled to FR and BE to deliver a compelling delivery experience.

• Advocating for Supply Chain and Delivery relevant feature / program parity in France and Belgium

• Seeking out ways to automate and simplify manual processes in order to improve productivity

We are open to hiring candidates to work out of one of the following locations:

Brussels, BEL

Basic Qualifications

· Bachelor's degree or equivalent, with practical work experience

· 5+ years of product management experience, preferably on large, complex data-driven product initiatives.

· Proven ability to manage cross-functional teams; excellent interpersonal skills

· Experience working with both technical and non-technical teams to define, scope and prioritize product requirements

· Strong analytical and quantitative skills; bias toward making data-based decision and comfortable with analysis

· Working proficiency of SQL

· Excellent written and verbal communication skills in English

Preferred Qualifications

· Previous experience in Supply Chain or Operations

· Experience working with global teams

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.