Job Information
NATURAL GROCERS BY VITAMIN COTTAGE Assistant Store Manager in Brownsville, Texas
Customers are greeted and serviced per company standards of World Class customer service.All company managers are expected to be professional and provide appropriate leadership for the staff.Customer complaints are handled appropriately and per company policy.The store is inviting and shoppable.Products customers want to buy are in-stock.Special orders are handled appropriately and per company policy.Ensures the phone is answered per company standards and is on the sales floor assisting customers, directing staff and attending to all departments at least 75% of the time.Training staff on how to give exemplary customer service and ensuring staff is held accountable.Ensuring staff is in compliance with applicable state and/or county food safety certifications and registration.The Assistant Store Manager is responsible for ensuring that the store is meeting and/or exceeding expectations in the following areas:Store and department sales and Sales per Labor Hour RatioAverage Ticket, Customer Count, Cost of Goods Sold for ProduceEBITDA.
