Job Information
Sierra Space Corporation Sr IT Manager - SAP Center Of Excellence in Broomfield, Colorado
Sierra Space Careers: Dare to Dream
We honor those that are not afraid to dream big dreams, those that tenaciously chase their dreams even when others say it cannot be done, those that achieve big dreams and change everything. Those are Dreams Worth Chasing.
At Sierra Space we envision a future where humanity lives and works in space, on moons, and on distant planets. Our mission isn't restricted to the few, instead we see a future where all people can choose to live, work, discover and explore beyond our planet. Our company is building a platform in space to benefit life on Earth and together we will alter the course of humanity.
We have a bold mission. We are a bold company. Together, we are an extraordinary team.
About the RoleAs a Sr. IT Manager - SAP Center of Excellence, you'll oversee a team of product owners responsible for defining, documenting, configuring, testing, training, deploying, and supporting the functional capabilities of the overall application architecture. This is a hands-on role where the leader acts as the application architect, collaborating with top product owners to develop and enhance Sierra Space's integrated digital systems, primarily using SAP and Dassian. As the solution architect, you are responsible for managing business processes across Hyperdrive solutions. This includes leading a diverse team of product owners covering all business process areas driven by SAP, Dassian, Dayforce, Concur, Vertex, COBRA, Oracle Hyperion, Manufacturo Integrations, PLM Integrations, and Workday Integrations.
Key Responsibilities:
Define and manage intake process and triage/assignment of tickets
Oversight of SAP Support team workload, responsible to resolve conflicts/issues to keep team moving forward productively.
Facilitate/oversee prioritization of tickets/requests from business (business assigned priorities are not always appropriate, need a leader to step in if a team member has too many "critical/high" items on their plate to work effectively).
Drive clarity in feature requests, business process documentation, bug fixes to assure they are clearly understood and documented.
Create and maintain the overall business process and systems design.
Manage coordination of end-to-end issue resolution across teams (SAP is highly integrated, support team will need to coordinate frequently to resolve issues and capture upstream/downstream implications), including working with the technical/development team to assure enhancements and integrations are created and maintained.
Determine if existing support team is adequately staffed to support SAP (and integrated solutions) as Sierra Space continues to grow/scale -- this includes sourcing SAP team for remaining areas and considering additional ad-hoc support needs that could be filled through temporary subcontracting
Generate and maintain roadmaps that show where we are going and how we are tracking to plan.
Drive communications strategies to assure the business users are aware of system design, and system enhancements and changes coming over time. About You: Our mission is driven by the unwavering passion to push the boundaries of what is possible. We seek those who Dare to Dream - to envision the extraordinary and pursue it relentlessly - to join us on this transformational journey.
We're looking for dreamers who align with our values, vision and audacious goals - while also meeting the minimum qualifications below. The preferred qualifications are a bonus, not a requirement.
Minimum Qualifications:
Bachelor's Degree in a related field
Relevant experience may be considered in lieu of required education
Possess an understanding of hypervisors, automation/orchestration of IaaS/PaaS cloud services
Experience managing hybrid cloud services.
Successful, progressive leadership experience working in a highly-matrixed environment
Demonstrated success recruiting, building, eveloping, coaching, and retaining a highly-motivated, high-performing workforce
Demonstrated success implementing successful long-term planning while adapting to immediate changing customer demands
Preferred Qualifications:
Typically, 6-8 years of relevant experience
Higher education may... For full info follow application link.
At Sierra Space, our mission is to dream, innovate, inspire and empower the next generation to transform humanity through technology and imagination. As an Equal Opportunity Employer, we welcome our employees to bring their
