Easter Seals Jobs

Application Process: Manage and process graduate domestic and international applications with keen attention to detail to ensure all materials align with application requirements Verify the accuracy of submitted materials including but not limited to, transcripts, test scores, and statement of purpose Convert student GPAs to a U.S. 4.0 scale when needed Maintain proficiency in global education systems to accurately evaluate international and domestic documentation Utilize CRM systems and databases to track student interactions and application statuses Stay current on industry trends and best practices of the profession of college admission counseling Prospective Student Engagement: Provide personalized, proactive guidance to prospective students throughout the admissions process Serve as the primary point of contact fielding communication to and from students for the admissions process Build and maintain strong and trusting relationships with students, answer questions, help understand eligibility requirements, admissions policies, and a student's path to enrollment Maintain a strong understanding and accurate account of information about the academic programs, student services, financial aid processes, and the Pratt community Maintain multiple points of contact with students throughout the enrollment process Serve as a liaison for the student with offices across campus including: student financial services, health services, the registrar and a particularly strong emphasis on facilitating connections between the student and the graduate academic departments Develop cultural awareness to advise students with empathy and understanding cultural nuances Event Logistics and Communications Support: Support with the development and execution of prospective graduate student events which will include information sessions hosted by admissions and information sessions hosted by academic departments Create and manage event templates and RSVP forms in the CRM Track event RSVPs to ensure accurate data is collected and share RSVP lists with departments in advance of events Maintain event portals in both the CRM and on the website Curate and update automated event communications Participate and attend in-person and virtual events and information sessions Contact & Communications Strategy: Create, manage and send general email communications to graduate prospects at various stages of the admissions process in collaboration with the graduate communications team Nurture prospective students through strategic one on one correspondence including phone calls, emails, and text messages to support them through their inquiry, applicant, admitted and committed student journey Relationship Building & Department Collaboration: Develop and maintain relationships with graduate department representatives to ensure each student has a seamless application process Work closely with the enrollment team and key college stakeholders to create a collaborative approach to admissions and create a positive student applicant experience Collaborate with the admissions communications team to support outreach strategy for graduate students CRM Management: Utilize Slate to track and maintain student records Create and manage event information in Slate Manage data for reporting purposes Professional Development: Commit to consistent training to stay proficient in the institute's degree programs, admissions requirements, policies, and technology systems Keep up to date with industry trends and best practices to remain competitive in the higher education space Other duties as assigned by supervisor Bachelor's degree from a four-year accredited institution Excellent written and oral communication skills Proficient in or willingness to learn various databases and CRM systems Ability to think critically, analyze information, and make actionable recommendations Willingness and ability to contribute to a positive work environment fostering appropriate level of candor, re pect, te