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Enrollment Bursar Coordinator

POSITION DETAILS

Medgar Evers College (MEC), a nationally recognized leader in urban-serving education, is one of twenty five colleges within the dynamic City University New York (CUNY) System. Named for the late civil rights leader, Medgar Wiley Evers (1925-1963), the College's mission is to develop and maintain high quality, professional, career-oriented undergraduate degree programs in the context of liberal education.

Located in Central Brooklyn, MEC was established in 1970 with a mandate to meet the educational and social needs of the Central Brooklyn community, currently enrolling 7,000 students in degree programs. Students represent 105 countries around the world! MEC students obtain Associate degrees in 8 fields, and Baccalaureate degrees in 18 fields. They are instructed by over 200 Full-time dedicated faculty members who must maintain a portfolio of scholarship and research. To meet the needs of its students, the College offers courses and programs at various times, is growing their online program offerings, and in offsite locations. The College is committed to a student-centered education and advancing knowledge through scholarly research.

Reporting to the Bursar Director, the Third-Party Coordinator will manage the third-party process and posting of scholarships and other awards as the main responsibility, but is not limited to, the following tasks:

The Enrollment Bursar Coordinator will function as the Student Collections Coordinator and will be responsible for managing the collection efforts related to outstanding student accounts receivable. They work closely with various departments within the university to ensure compliance with institutional policies and federal regulations regarding student debt collection.

Reporting to the Enrollment Bursar Director, the Student Collections Coordinator is responsible for coordinating with students, parents, and other stakeholders to foster positive relationships regarding payment arrangements, repayment plans, and debt resolution option while effectively communicating the importance of meeting financial obligations

Key Responsibilities will include:

-Assist in the development and implementation of strategies for the timely collection of outstanding student accounts receivable.

-Respond promptly to inquiries and concerns from students, parents, and other stakeholders.

-Monitor student accounts for delinquencies and take appropriate actions to address them.

-Allocate Student accounts with the corresponding collection agencies.

-Monitor collection agency activities and payments.

-Post collection agency payments to student accounts.

-Reconcile collection agency reports with CUNYFirst reports.

-Maintain accurate records of collection activities and communications.

-Identify opportunities for process improvements and efficiency enhancements in collections procedures.

-Present findings and recommendations to management for decision-making purposes.

QUALIFICATIONS

­Bachelor's Degree required.

Preferred qualifications:

Two years of related experience or a combination of advanced education and work experience

Strong written, verbal, interpersonal, and problem-solving skills preferred.

CUNY TITLE OVERVIEW

Provides operational support for a College student accounts function.

• Performs processing, collection, reconciliation and maintenance of student receivables

• Counsels students in meeting college financial obligations including current tuition, prior receivables and methods of payment; responds to student account inquiries

• Maintains revenue files; prepares reports as required

• Assists in the review of student accounts; identifies and reports delinquent accounts

• May assist in the evaluation and verification of student eligibility for various loans and grants

• Provides support to ensure the smooth flow of business operations and completion of required administrative tasks within the office; may supervise clerical and/or part-time staff

• Performs related duties as assigned.

Job Title Name: Enrollment Bursar Coordinator

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

COMPENSATION AND BENEFITS

$44,411 - $57,517

Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

To apply, go to www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

CLOSING DATE

December 18, 2024

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

29398

Location

Medgar Evers College