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Breaking Ground Case Manager, Aging Services in Brooklyn, New York

Case Manager, Aging Services

The Domenech, 1505 St Marks Ave, Brooklyn, New York, United States of America

Req #2640

Wednesday, June 26, 2024

ABOUT US: - We believe that everyone deserves a home!

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

Reporting to the Clinical Coordinator (or Director), Aging Services, the Case Manager, Aging Services Team provides works to improve the quality of life and health for Breaking Ground’s older adults, including those who have previously experienced homelessness and may have mental illness, substance use disorder, and/or other chronic conditions by coordinating with primary social service providers and providing effective programs and services that enhance their ability to age in their home and community. The Case Manager provides auxiliary, short- to medium-term, solutions-focused services that support older adults in aging safely in the community by providing information and referral services, entitlements, benefits application and navigation assistance , housing retention services, resource development support, and community integration programming.

This position has a 35-hour work week.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Carry a caseload of 25-30 participants for auxiliary, short- to medium-term, solutions-focused services Engage participants on caseload on a regular schedule based on level of need, with at least one contact per participant every 2 weeks

  • Conduct structured assessments to evaluate service needs and develop appropriate person-centered service plan based on assessment

  • Provide accurate and appropriate information on benefits, entitlements, programs, and case assistance and assist in accessing services, including referral, counseling participants and advocating and advocating on behalf of participants.

  • Arrange for provision of services needed by participants

  • Maintain complete and accurate case records by documenting engagements, attempted engagements, referrals, and collateral contacts timely in electronic case management record or through other means Prepare reports and other documentation related to service provision and disseminate information when necessary

  • Escort participants to appointments as needed or appropriate

  • *Collaborate with other Aging Services Team members to implement group programming, including potential co-facilitation of socialization or similar groups

  • Conduct home visits as necessary to conduct assessments and/or engagements

  • Collaborate with external partners and site-based social services teams, including attendance at case review and case conferences, to ensure coordinated care for participants.

  • Provide supportive counseling

  • Perform other related duties as assigned

    MINIMUM QUALIFICATIONS:

  • Bachelor’s degree or equivalent experience

  • 1-2 years of experience working with older adults and/or populations who have experienced homelessness

  • Housing-based case management experience strongly preferred

  • Experience using electronic case management or health records preferred

  • Proficiency in solutions-focused interventions and motivational interviewing techniques preferred Superb collaborative skills

  • Creativity, strong problem-solving skills

  • Demonstrated success in working in a fast-paced environment

  • Ability to communicate (verbally and written) with diverse populations and stakeholders

  • Ability to travel throughout the 5 boroughs via public transportation or vehicle

  • Valid NY or NJ driver’s license with a good driving record, as defined by Breaking Ground is preferred

  • Bi-lingual Chinese, Korean, Russian or Spanish preferred

EOE/M/F/Vet/Disabled

Other details

  • Pay Type Hourly

  • Min Hiring Rate $24.73

  • Max Hiring Rate $24.73

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  • The Domenech, 1505 St Marks Ave, Brooklyn, New York, United States of America
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