Job Information
RiseBoro Homecare Inc. Bilingual Benefits Specialist, NYC Benefits in BROOKLYN, New York
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Organizational Overview: RiseBoro Community Partnership is a comprehensive agency that serves underserved communities in New York City. Since its inception in 1973, RiseBoro has collaborated with community leaders, government agencies, and private investors to address housing, health, and service needs. Their programs span various areas, including housing, senior services, health care, youth development, education, empowerment, community development, arts programming, skills training, homelessness prevention, and access to healthy foods.
Here are some highlights:
Youth Center: RiseBoro converted 30,000 square feet of vacant land into a youth center, providing local youth and their families with opportunities for skill development, mentorship, and growth.
Senior Services: RiseBoro was designated the first Innovative Senior Center in Brooklyn by the NYC Department for the Aging. Their extensive programming includes health management, physical exercise, and nutritional programs, collaborating with local hospitals and universities.
Affordable Housing : RiseBoro is involved in affordable housing projects, such as the Hunters Point venture, which includes 1,100 apartments and retail/community space. 80% of the units are permanently affordable or earmarked for seniors.
RiseBoro’s mission is to empower communities to thrive, regardless of the odds. They work toward a city where zip codes don’t determine health outcomes, housing stability, or economic power.
If you’re interested, consider becoming part of the RiseBoro community.
Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate ’ s experience in the exact or comparable position and additional preferred qualifications will be considered.
Purpose of Position : Benefits Specialist is responsible for providing supportive services to longtime residents and families throughout underprivileged communities. The benefits Specialist will educate and enroll low-income, at-risk communities about public benefits programs and foster access to food, all while delivering comprehensive social services.
Schedule: Monday – Friday (Day Shift)
Salary : $23.92/hour
Roles, Responsibilities and Essential Duties:
Perform outreach at community organizations within the catchment area
Conduct educational workshops and presentations at community partner organizations
Prescreen clients for SNAP eligibility using United Way of New York-approved software and screen clients for all other public benefits through Access NYC and complete enrollment to qualifying programs
Educate clients on the appropriate documents and options for submission for interviews, i.e., computer, mobile device, etc.
Schedule and coordinate client interviews at the appropriate local Human Resources Administration (HRA)
Submit applications through Paperless Office System (POS) and other documentation through the Easy Access system
Follow up with client post-interview, to ensure timely receipt of SNAP benefits
Other duties as assigned
Required Skills/Qualifications:
High School Diploma or equivalent required
A minimum of two (2) years of social service or related work experience required
Any combination equivalent to education and experience that provides the required knowledge and skills may be considered qualifying
Bilingual Spanish required
Skills, Knowledge & Abilities:
Experience in Microsoft Office Suite and client databases preferred
Demonstrated work experience in social services or related field required
Knowledge of the NYC public benefits system, ACCESS HRA, HRA, and DHS required
Demonstrated ability to work with a diverse population, and contribute to building a positive team spirit while maintaining client confidentiality.
Excellent interpersonal, oral and written communication skills
Excellent organizational skills with attention to detail
A self-starter with a positive enthusiastic attitude
Ability to be flexible and adaptable with work schedule i.e. evenings and weekends as required
Ability to travel with necessary supplies and job equipment i.e. laptop, educational materials for various community sites or events
Commitment to RiseBoro’s mission, vision, and values
Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities
Commitment to supporting communities that have experienced systemic oppression and bias (i.e., people of color, LGBTQ+ people, immigrants, justice-involved persons, etc.)
Employee Benefits:
Medical, Dental, Vision
FSA after 60 days
Commuter Benefits after 30 days
403B eligible after 30 days
13 Agency Holidays off
15 Vacation Days year 1
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
EEOO/AFFIRMATIVE ACTION
It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.