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Techtronic Industries North America, Inc. Front Desk Receptionist in Brookfield, Wisconsin

Job Description:

INNOVATE without boundaries!

At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide support to your business unit.

Behind our doors you'll be empowered every day to own it, drive it, and do what it takes to support the biggest breakthroughs in the industry. Meanwhile, you'll have the support and resources of the fastest-growing brand in the construction industry to make it happen.

Your Role on Our Team:

As a Front Desk Receptionist, you’ll play a crucial role in creating a positive first impression for Milwaukee Tool visitors at our Brookfield Headquarters campus! In this role, you will provide superior customer experience while managing a variety of front desk and administrative responsibilities that support the Milwaukee Tool team. The ideal candidate will be welcoming, proactive, and resourceful, balancing customer-facing duties with administrative tasks.

You’ll be DISRUPTIVE through these duties and responsibilities:

  • Responsible for the onsite reception area and operating Milwaukee Tool’s corporate telephone system during regular business hours (7:30 AM - 4:30 PM, Monday-Friday), ensuring all inquiries are handled professionally and efficiently.

  • Provide a warm and professional welcome to all visitors, facilitating smooth check-ins, connections with their designated contacts and check-outs.

  • Support various day-to-day administrative activities, such as meeting coordination, travel coordination, event planning, and assisting with special projects.

  • Create digital greeting signs for the reception area as requested.

  • Assist with employee perks programs by managing local entertainment passes, ensuring adherence to guidelines, and tracking usage.

  • Coordinate seamless communication and distribution of our service recognition program.

  • Handle ad hoc tasks and provide general administrative support to contribute to the smooth operation of the campus.

The TOOLS you’ll bring with you:

  • High school diploma or equivalent required.

  • 2 Years of office experience required

  • Previous experience in a receptionist or administrative role is preferred.

  • Strong communication, customer service skills and attention to detail

  • Ability to multitask and remain organized in a dynamic work environment.

  • Proficiency in Microsoft Office applications is required

  • Willingness to adapt to changing priorities and needs.

  • Maintain strict confidentiality and handle sensitive information with utmost discretion.

Other TOOLS we prefer you to have:

  • Associates degree in Business Administration or Communications

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Frequently required to stand, walk, bend, stretch, reach, and effectively communicate with others in the workplace

  • Sitting for prolonged periods of time

  • Prolonged exposure to computer screens

  • Repetitive use of hands and fingers to operate office equipment

  • Moderate noise such as talking, computers, phones, and printers

  • Must be able to lift up to 25 pounds at a time

  • May require travel dependent on company needs

We provide these great perks and benefits:

  • Robust health, dental and vision insurance plans

  • Generous 401 (K) savings plan

  • Education assistance

  • On-site wellness, fitness center, food, and coffee service

  • And many more, check out our benefits site HERE (https://www.milwaukeetool.jobs/Benefits) .

Milwaukee Tool is an equal opportunity employer.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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