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Make a bigger difference

Case Associate

At The Jewish Board, we don't just make a difference - we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that's been helping communities across New York City for almost 150 years and see just how big of a difference you can make.

Reasons you'll love working with us:

• If you have a particular age range or population you're interested in working with, you can find your niche here. Our clients and staff are as diverse as the city we work in, and include people of all cultures, religions, races, gender expressions, and sexual orientations.

• We're committed to supporting your career development by encouraging mobility and advancement across different program types and jobs.

• With 70 locations throughout the five boroughs, you can work close to where you live.

• Generous vacation time and 15 paid holidays will help you achieve a healthy work/life balance.

• We offer an excellent benefits package with affordable, high-quality health and dental insurance with low co-pays.

• You'll receive ongoing support through high-quality supervision, specialized trainings from our Continuing Education team, and an education benefit.

How you can make a bigger difference:

PURPOSE:

The Cedar Knolls House Hard to Place Group Residence serves girls ages 15 to 21 who exhibit a wide range of emotional and behavioral challenges stemming from acute and/or chronic traumatization. All of the youth are referred by the Administration for Children's Services. The Group Residence provides supervised living units and programs of therapeutic and recreational services that emphasize family interaction and strengthening of community support networks, as well as increasing independent living skills. The goal for all of our youth is to transition them back to the community within a year of placement to a family member, significant adult connection, achieve housing, higher education, etc.

All treatment team members work to ensure that youth and families drive the focus of their treatment and are full-time partners in their own healing and recovery. The treatment team supports youth and families in developing the skills to keep them safe from abuse, neglect and maltreatment, and to foster and strengthen connection to their home and communities. The team assesses the individual needs of youth, families, and their environments. Clinical programming infused into Milieu Treatment and individualized interventions reflect the program's commitment to culturally competent practice based on strengths, needs, and feedback. Youth and families have direct input into their treatment as well as program performance and development. We utilize therapeutic crisis intervention (TCI) model in conjunction with evidence-based clinical interventions to support youth and family in their healing and recovery

POSITION OVERVIEW:

The Case Associate will work in conjunction with the Office Manager to assist with matters relating to our resident population included but not limited to scanning and maintaining client files, scheduling appointments, and interfacing with residents and vendors.

KEY ESSENTIAL FUNCTIONS (List the functions that are essential to achieve the goals):

• Complete tasks as assigned by the office manager who serves as the task supervisor.

• Engage residents in all facets of program participation.

• In conjunction with our clinic, medical and CPI departments create and maintain an appointment calendar for the youth.

• Assist youth in scheduling and keeping appointments, provide follow up to the team regarding the appointments.

• Assist youth, vendors, visitors, families, and community officials etc. to connect with appropriate staff members. Answer calls, take accurate messages and route calls to the appropriate party.

• Enter notes into Connections and My Avatar surrounding their interactions with the youth. Will also be responsible for entering notes regarding program notices and events. Routinely enter client information into various data bases.

• Will work with CPI to ensure FTC letters and documentation is completed timely.

• May make routine community contacts on behalf of the Administrative Team, e.g., school reports, medical reports, police reports, etc.

• Will assist and participate in program events and maintain a bulletin boards as assigned.

• Will complete tasks associated with that of a clerical position, such as filing, data entry and supply storage.

• Manage and update department database(s).

• Other duties as assigned.

CORE COMPETENCIES for the position include:

• Excellent engagement skills
• Strong verbal and written communication skills
• Attention to detail
• Ability to work independently as well as with a team

EDUCATIONAL / TRAINING REQUIRED (List all that is required to achieve this position):

• BA Degree, with child welfare experience preferred.

ADDITIONAL QUALLIFICATIONS NEEDED

• Ability to perform a helping role.
• Ability to support the milieu and social work department in times of crisis by supervising residents and assisting with therapeutic holds.

COMPUTER SKILLS REQUIRED (List the computer skills needed):

• Familiarity with working in Windows environment
• Ability and willingness to learn new systems and application software

VISUAL AND MANUAL Dexterity:

The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs.

WORK ENVIRONMENT / PHYSICAL EFFORT

• Ability to assist residents with carrying groceries, laundry, and other household items
• lifting, may be required to perform a resident hold,
• Driver's license required.

EXPERIENCE REQUIRED / LANGUAGE PREFERENCE (List what the desire to reach goals):

• Bilingual in Spanish preferred

If you join us, you'll have these great benefits:

• Generous paid time off in addition to paid agency holidays and 15 sick days
• Affordable and high-quality medical/dental/vision plans
• Tuition assistance and educational loan forgiveness
• Free continuing education opportunities
• 403(b) retirement benefits and a pension
• Flexible spending accounts for health and transportation
• 24/7 Accessible Employee Assistance Program
• Life and disability insurance
• Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee

Who we are:

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

More on Equal Opportunity:

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

Other details

• Job Family Clinical Staff [300s]
• Job Function Medical Professionals
• Pay Type Hourly
• Employment Indicator 8833 - Hospital - Professional Employees
• Min Hiring Rate $21.98

Minimum Salary: 16 Maximum Salary: 21.98 Salary Unit: Hourly