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The Red Hat Workplace Technology Operations team is looking for a System Administrator to join us in our Brno, Czech Republic office. In this role, you will provide essential support/solutions for Red Hat's critical IT infrastructure, applications, and core services, such as email infrastructure and routing, and robotic process automation. You’ll focus on solutions and technology areas like virtualized hosts, containerization, email, data storage, backup and recovery, resiliency, mail endpoint systems and routing, etc. Additionally, you will research new technologies and leverage optimization techniques to ensure that systems operate efficiently.

What you will do:

• Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department managers.

• Develop, document, and maintain policies, procedures, and associated training plans for system administration and appropriate use

• Deploy infrastructure with Ansible Automation Platform both on-premise and within AWS EC2

• Troubleshoot and manage architecture within Workplace Technology and our larger organization.

• Assist in innovation through the use of Red Hat’s technologies that are new or still in the development pipeline

• Assist with the management of our mail routing architecture, mail endpoint services, and various spam prevention/email security tools and services.

• Assist with the management of our RPA solution and provide RPA support for varying business units throughout Red Hat

• Resolve bugs, performance problems, and other issues with production applications and services.

What will you bring:

• 2+ years of experience working as a support, sustaining, or development engineer or other directly related experience

• Linux system administration experience, including system installation, configuration, and maintenance

• Advanced troubleshooting and debugging skills, with a passion for problem-solving and investigation

• Familiarity with Robotic Process Automation, and supporting toolsets, such as UIPath

• Exceptional customer service orientation and ability to present ideas and solutions in user-friendly language

• Excellent interpersonal, verbal, and written communication skills

• Ability to effectively prioritize and execute tasks in a high-pressure environment

• Fundamental Linux troubleshooting skills

• Working technical knowledge of coding languages like Ansible, Python, and shell scripting

• Basic knowledge of Linux (RPM-based), postfix, spam controls, network protocols, and Linux file structure

• Experience with Git

• Bachelor's degree in computer science, management information systems, information technology or a related field, or equivalent combination of work experience

The following is considered a plus:

• Red Hat certifications such as Red Hat Certified Systems Administrator (RHCSA), Red Hat Ansible Automation

• Familiarity with technologies like Kubernetes, Linux Containers, Red Hat OpenShift Container Platform, Red Hat Ansible Automation Platform or Ansible Tower, and Amazon Web Services (AWS).

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About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

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