Easter Seals Jobs

Are you an analytical thinker with experience in digital content and operations?

Do you have a background in the healthcare education industry?

About our Team

Elsevier Health applies innovation, facilitates insights, and helps drive more informed decision-making for our customers across global health. We support health providers by providing accessible, trusted evidence-based information; prepare more medical and nursing students with effective tools and resources; provide insights that help clinicians improve patient outcomes; and supports a more personalized and localized healthcare experience. All for the benefit of every patient.

About the Role

The Digital Content Operations Coordinator will oversee digital content creation, management, and optimisation to support organisational goals. You will analyse content workflows, identify improvement opportunities, and implement strategies to enhance digital content effectiveness.

Furthermore, you will be also responsible for ensuring any product/content information is accurately communicated to customers and is reflective of rolling updates, e.g., managing and maintaining platform Master Content Lists and ensuring clear communication to all stakeholders.

Strong communication skills, a proactive approach balanced with an ability to address any issues with content that arise on internal systems and be able to follow up with internal stakeholders or escalate to senior management where appropriate will be critical to the success of this role.

Reporting to the Head of Content Strategy, this is a permanent Full-time role based in either Sydney, Melbourne or Brisbane, with the possibility of combined home/office-based arrangements to have a flexible work-life balance.

Responsibilities

• Manage digital content operations and maintenance workflows across various platforms, including digital asset ingestion processes

• Collaborate with local and global cross-functional teams to ensure correct content availability on various digital products and packages

• Complete all monthly tasks such as updates to Master Content Lists for Clinical Skills, ClinicalKey platforms (all versions), Clinical Overview reviews etc.

• Collaborate with Content teams and local SMEs on content strategy, development and planning across local digital products to support business objectives

• Analyse digital content workflows and identify areas for improvement

• Stay updated on industry trends and best practices in digital content development and management

Requirements

• Understanding of print and digital content publishing workflows, including digital file creation and platform maintenance with minimum 3 years of relevant experience

• Be proficient in using content management systems and digital marketing tools

• Experience in working with tickets and cases within solutions such as JIRA

• Possess excellent analytical and problem-solving skills

• Be able to effectively communicate and collaborate with cross-functional teams

• Have a proven track record of successfully managing multiple content workflows

• Strong understanding of Australian and New Zealand tertiary education market, ideally healthcare education (nursing, medical)

• Strong troubleshooting skills with solutions-focused approach to all tasks

• Able to understand interoperability of different systems and workflows to deliver a solution.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous Wellbeing initiatives, Paid Parental leaves, Volunteering leaves, we will help you meet your immediate responsibilities and your long-term goals.Working for you

• We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Life insurance and income protection

• Option to buy additional Annual Leave days

• Employee Assistance Program

• Referral Bonus

• Flexible working arrangements

• Benefits for you and your family

• Access to learning and development resources

• Annual Flu vaccinations

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

To learn more about opportunities with Elsevier or RELX Global, join us here:

• https://www.relx.com/careers/join-us

• https://www.elsevier.com/en-au

• https://www.elsevier.com/en-au/health

We are looking to fill this role as soon as possible – apply now to be considered.

Thank you for your interest.

Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.