Job Information
GE Aerospace Customer Program Engineer - APAC in Brisbane, Australia
Job Description Summary
An exciting opportunity has developed to be part of the Customer Program Engineering team supporting the Asia Pacific (APAC) region. You will be part of our wider Field Service Team, providing dedicated in region support for our civil customers. As well as key account program management, you will provide field training and repairs to our APAC customer base. A contributor to our key performance metrics for the team, you must be confident in changing customer demands, setting priorities, engaging customers, performing on site repairs and ensuring the customer voice is heard in an impactful way to the business. You will be able to work with local GE Sites to advocate for your customers and to drive cooperation throughout.
Job Description
Essential Responsibilities
Provide field repairs & technical support for in region customers
Provide in region customer training
Support our airframe partners regional conferences
Utilize best practices to challenge existing processes and drive improvement
Facilitate new contractual negotiations and roll out
Deliver quarterly updates for in region customers
Qualifications / Requirements
Relevant/Recent experience in a regulated aerospace environment performing aircraft maintenance & customer training
Proven Customer facing and/or Commercial Experience
Strong oral and written communication skills
Demonstrated ability to manage performance using KPIs, meet deadlines, set priorities work and implement recovery action when required
A self-starter able to manage your own work
Ability to apply clear thinking to solve problems and work cross-functionally
Confident in presenting and delivering technical data through training
Knowledge level is comparable to a Bachelor's degree from an accredited University or College (Or a school diploma with relevant experience)
Desired Characteristics
Passionate about continuous improvements and be confident in challenging processes
A knowledge and understanding of the aerospace industry
A customer advocate who can successfully communicate key needs for their customer
Propulsion background
Additional Information
Relocation Assistance Provided: Yes
GE Aerospace
- GE Aerospace Jobs