Easter Seals Jobs

#Location - US Remote - Eastern and Central Time Zone locations only

About iconectiv

Your business and your customers need to confidently access and exchange information simply, seamlessly and securely. iconectiv's extensive experience in information services, digital identity and numbering intelligence helps you do just that. In fact, more than 5K customers rely on our data exchange platforms each day to keep their networks, devices and applications connected and 2B consumers and businesses protected. Our cloud-based information as a service network and operations management and numbering solutions span trusted communications, digital identity management and fraud prevention. For more information, visit www.iconectiv.com . Follow us on X and Linkedln.

Responsibilities:

* Eastern and Central Time Zone locations only*

Your role as a SOC (Security Operations Center) Analyst is to ensure service platform security health and integrity through Application, Network and SIEM monitoring. In this position, you will play a crucial role in the Security Operations Center (SOC) by being a key member of the service solution monitoring and Security Operations team. Primary emphasis will be placed on daily monitoring and review of network, system, and application events to identify potential security incidents.

In addition to monitoring, you will be required to provide support to the internal and external groups to assist in troubleshooting security service/system issues, collecting system/application/performance data, opening and managing trouble tickets, documenting security incidents and security procedures and performing on-call services and necessary security management escalations when required.

Depending on the skills and ability to improve there will be opportunities within the team. The Security Analyst may be required to:

•Perform Security Incident Management (opening, documenting, analyzing, managing, remediating and resolving) trouble tickets.

•Investigate security events in: SIEM, Anti-Virus/Malware, Cloud and other related Systems

•Perform preliminary log collection and incident investigations, determining the root cause of the security incident and preserving evidence for potential action

•Initiate escalation procedure to counteract potential threats/vulnerabilities

•Interface with technical personnel and other teams as require

• Provide daily incident/request and various monthly security reports as needed or required

•Interface with technical personnel and other Operations/Development/Project Management teams as required

•Participate in knowledge sharing with other analysts and develop security monitoring and incident mitigation solutions

•Strictly adhere to standard Security, SOC and Operations Methods and Procedures (M&P)

•Generate and maintain documentation to support the development and/or improvement of Security Policy and Procedures

•Support Security and Industry Maintenance Activities (Off-Hours Support)

•Occasional after hours and weekend work

• On call when needed

Required Qualifications:

•3-5 years security experience

•Basic knowledge of IT technologies, ideally related to Security

•Basic knowledge of Unix/Linux and Windows Server operating systems

•Basic knowledge of networking (e.g. subnets, routing, etc.)

•Interest in Security, Network and Server Monitoring technologies

•Personal Attributes:

• Team-player

• Coachable and trainable

• Proficiency in written and spoken English

• Strong organizational, writing, and communication skills

• Analytical and problem solving skills

• Customer and quality focused

• Highly-motivated

• Self-starter and innovative thinker

• Ability to multi-task and work independently

• Ability to work in a dynamic environment

• Interest in Security, Network and Server Monitoring technologies

• Willingness to learn and improve

• US Citizenship Required

Additional Skills:

•Knowledge of Networking protocols and technologies, e.g. TCP/IP, Firewalls, Routers, etc.

•Knowledge of Security principles, techniques and technologies

•Understanding the technical aspects of Information Security

•Experience with Security Information and Event Management (SIEM) tools.

•Programming and scripting skills

•Basic Telecom industry knowledge preferred but not required.

•Experience with Vulnerability scanners.

•Previous experience in Network or Service Operations Center, technical troubleshooting, customer support, monitoring systems and knowledge of ticket and incident management, resolution and escalation processes.

Full Time Employee benefits:

• Health care benefits

• 401(k) with company match

• Holiday pay

• Paid time off (inclusive of a volunteer day)

• Tuition Reimbursement upon approval

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore, employees assigned may be required to perform additional job tasks required by the manager.

We are proud to be an EOE Minorities/Females/Protected Veterans/Disabled employer. The Company’s status is a VEVRAA Federal Contractor. Request Priority Protected Veteran Referrals. We maintain a drug-free workplace and perform pre-employment substance abuse testing.