Job Information
M&T Bank Business Banking Senior Operations Associate in Bridgeport, Connecticut
Overview:
Provides work leadership over a business banking work team requiring highly specialized knowledge of the products, regulations, policies pertaining to Business Banking Operations.
Primary Responsibilities:
Lead business unit work teams with responsibility for multiple businesses and product lines.
Monitor work flow and serve as liaison between work team and management .
Collect, organize and maintain information and records on business banking transactions while maintaining the highest level of confidentiality
Proactively display initiative and critical thinking required to mitigate customer and bank risk.
Communicate tactfully and professionally with all internal and external customers.
Perform back-up for various functions within the Business Operations group
Maintain a high level of customer service, quality loan processing within the guidelines of department procedures, Corporate policies, and Compliance, Audit and Legal requirements
May be responsible for process improvement/ documentation, training, & implementation of initiatives
Interact with other departments to include Corporate Compliance and Legal regarding customer issues as needed; Research and resolve complex internal and external customer issues
Maintain databases/spreadsheets and complete daily, weekly, or monthly departmental reporting
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Scope of Responsibilities:
Impact on related operational work teams. Provide work leadership to junior members of the Operations Associate staff
Managerial/Supervisory Responsibilities:
None
Education and Experience Required:
Associate’s degree and a minimum of 3 years’ general work experience, or in lieu of a degree, a combined minimum of 5 years’ higher education and/or work experience
Strong working knowledge of pertinent spreadsheet software
Strong analytical skills
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $25.55 - $42.59 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Bridgeport, Connecticut, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
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