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M&T Bank Business Banking Senior Operations Associate in Bridgeport, Connecticut

Overview:

Provides work leadership over a business banking work team requiring highly specialized knowledge of the products, regulations, policies pertaining to Business Banking Operations.

Primary Responsibilities:

  • Lead business unit work teams with responsibility for multiple businesses and product lines.

  • Monitor work flow and serve as liaison between work team and management .

  • Collect, organize and maintain information and records on business banking transactions while maintaining the highest level of confidentiality

  • Proactively display initiative and critical thinking required to mitigate customer and bank risk.

  • Communicate tactfully and professionally with all internal and external customers.

  • Perform back-up for various functions within the Business Operations group

  • Maintain a high level of customer service, quality loan processing within the guidelines of department procedures, Corporate policies, and Compliance, Audit and Legal requirements

  • May be responsible for process improvement/ documentation, training, & implementation of initiatives

  • Interact with other departments to include Corporate Compliance and Legal regarding customer issues as needed; Research and resolve complex internal and external customer issues

  • Maintain databases/spreadsheets and complete daily, weekly, or monthly departmental reporting

  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.

  • Promote an environment that supports diversity and reflects the M&T Bank brand.

  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

  • Complete other related duties as assigned.

Scope of Responsibilities:

Impact on related operational work teams. Provide work leadership to junior members of the Operations Associate staff

Managerial/Supervisory Responsibilities:

None

Education and Experience Required:

  • Associate’s degree and a minimum of 3 years’ general work experience, or in lieu of a degree, a combined minimum of 5 years’ higher education and/or work experience

  • Strong working knowledge of pertinent spreadsheet software

  • Strong analytical skills

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $25.55 - $42.59 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Bridgeport, Connecticut, United States of America

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

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