Job Information
M&T Bank Associate Business Line Trainer - Contact Center (Bridgeport, CT) in Bridgeport, Connecticut
Overview:
Schedule, and deliver internal training programs to increase job related skills and knowledge in support of the needs of the assigned businesses
Location: This position will work hybrid out of our Bridgeport, CT office. Candidates will be expected to facilitate in-person and virtual training classes.
Hours: This 40-hour per week position is required to have open availability between 8AM-9PM Monday-Friday. You will be expected to facilitate evening training classes as the training schedule requires from 12:30PM - 9PM.
Primary Responsibilities:
Deliver routine classroom and internal training programs at any of several training locations to support needs of assigned business.
Assist in development of appropriate training materials for training classes.
Assist with course evaluations and suggest changes. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Education and Experience Required:
High School or GED
2 years related business experience
Education and Experience Preferred:
Full knowledge of activities and procedures of own job; Good understanding of how the team integrates with others in accomplishing the objectives of the area
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.66 - $37.76 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Bridgeport, Connecticut, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
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