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M&T Bank Associate Business Line Trainer - Contact Center (Bridgeport, CT) in Bridgeport, Connecticut

Overview:

Schedule, and deliver internal training programs to increase job related skills and knowledge in support of the needs of the assigned businesses

Location: This position will work hybrid out of our Bridgeport, CT office. Candidates will be expected to facilitate in-person and virtual training classes.

Hours: This 40-hour per week position is required to have open availability between 8AM-9PM Monday-Friday. You will be expected to facilitate evening training classes as the training schedule requires from 12:30PM - 9PM.

Primary Responsibilities:

  • Deliver routine classroom and internal training programs at any of several training locations to support needs of assigned business.

  • Assist in development of appropriate training materials for training classes.

  • Assist with course evaluations and suggest changes. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.

  • Promote an environment that supports diversity and reflects the M&T Bank brand.

  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

  • Complete other related duties as assigned.

Education and Experience Required:

High School or GED

2 years related business experience

Education and Experience Preferred:

Full knowledge of activities and procedures of own job; Good understanding of how the team integrates with others in accomplishing the objectives of the area

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.66 - $37.76 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Bridgeport, Connecticut, United States of America

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

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