Easter Seals Jobs

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI.

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

General Purpose of Role :

Accurately and efficiently raise Orders for dispatch, collection or logistics requirements from multiple PCI sites in accordance with standard procedures.

Main Responsibilities :

• Monitor the individual sub-folder(s) within the relevant email/order inboxes.

• Manage assigned client order requests with correct categorisation during the raising of the sales order within the ERP (Enterprise Resource Planning) system.

• Meet client expectations by raising the order(s) accurately, efficiently and within the required standard timelines.

• Meet department expectations by raising the orders(s) accurately, efficiently and required daily targets.

• Create Sales Order numbers within the ERP system and prepare any required documentation e.g., QP Certificate, Temperature Monitor Instructions.

• Book courier for assigned orders and generate courier airway bill for ongoing shipments.

• Assist with order queries or issues which may arise during the raising of a sales order notifying senior personnel within the department.

• Conduct second checks of the order documentation raised by colleagues, prior to providing sales order job-sheets to the Warehouse teams based at multiple PCI sites.

• Liaise with Warehouse teams at other PCI sites daily to prioritise urgent dispatches or urgent order requirements.

• Full compliance with PCI’s Health and Safety standards.

• Monitor POD (proof of delivery) inbox, ensuring all emails, temperature excursions and IRT (software) updates have been categorised accurately and have been fully completed.

Previous Work Experience :

• Whilst previous order processing experience is desirable, it is not essential. We encourage applications from candidates with similar administrative experience.

Specific Knowledge / Skills Competence :

• Excellent written and communication skills.

• Exceptional attention to detail.

• Experience of using Microsoft Office packages (e.g. Outlook, Word, Excel) is essential.

Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future (https://pci.com/)

Equal Employment Opportunity (EEO) Statement:

PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Why work for PCI Pharma Services?

At PCI, we have an uncompromising focus on providing quality and operational excellence and providing the industry leading customer experience. Our people make all of this happen, so providing an industry leading experience for our people is equally as important. By creating an authentic culture of purposeful work, we aspire to be an interesting and fulfilling place for talented individuals to grow careers. We live a philosophy of intentional learning combined with real-life experience supported by a fair and competitive rewards program. We are individuals, teams and a company that believes in our purpose and our approach is simple, the people who work at PCI fuel our business; we don’t say no, we figure out how.

PCI Pharma Services is an Equal Opportunity Employer/Vet/Disabled