Job Information
Northern Light Health Nurse Navigator- RN in Brewer, Maine
Northern Light Health
Department: Patient Transfer Service
Position is located: Cianchette Professional Blding
Work Type: Full Time
Hours Per Week: 40.00
Work Schedule: 7:00 AM to 5:00 PM
Summary:
The Transfer Center care manager will provide leadership in the coordination of patient-centered care across the continuum, and develop a safe transfer plan through collaboration with the multidisciplinary healthcare team. Facilitates episode of care to maximize appropriate level of care, LOS, patient experience, level of care and reimbursement for all patients.
Responsibilities:
Transfer Center Care Manager will be a point of contact for facilities/providers requesting access to services or patient transfer into Northern Light Health.
He/she will obtain patient information critical to determining appropriate, medical necessity and level of care. They will coordinate communication between the referring and receiving facilities.
They will prioritize calls to assure timely access to services within Northern Light Health.
Coordinate orthopedic repatriation patients (including arranging transport back to sending facility).
Evaluate patients for HLOC need.
Arrange procedure transfers for all NL facilities (TEE, endoscopy, surgical procedures, etc.).
Arrange expedited specialist outpatient appointments on stable patients to avoid transfer for consultation.
Triage phone calls from PCP's to ED to determine if there is another appropriate option to get care
Develop working relationships with CM across Northern Light Health and broker transfer back to community hospital during acute phase of hospitalization (if their need from the tertiary center has been met).
Other Information:
Associates degree required; BSN preferred.
Valid State of Maine Nursing License required.
Minimum 3 years of clinical RN acute care experience preferred. Preferred ED or ICU experience.
Preferred care management experience.
Competencies and Skills
Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.
Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
Credentials
- Required Registered Nurse
Education
- Required Associate's Degree
Working Conditions
Potential exposure to abusive and/or aggressive people.
Potential exposure to diseases or infections.
Need to drive to perform responsible duties.
Potential exposure to hazardous materials.
Potential exposure to noise levels being uncomfortable.
Potential exposure to noxious odors.
Potential exposure to very hot or cold temperatures.
Work with computers, typing, reading or writing.
Lifting, moving and loading 20 to 30 pounds.
Prolonged periods of sitting.
Prolonged periods of standing.
Prolonged periods of walking.
Position Nurse Navigator- RNLocation Req ID null
