Easter Seals Jobs

Description:

This role will be onsite 5 days a week at Brookdale's Corporate HQ in Brentwood, TN Brookdale is seeking a dedicated and proactive Desktop Support Technician with 1-2 years of experience in hardware break/fix, primarily with PCs and desktops. The ideal candidate will have a strong emphasis on customer service and be able to provide white-glove service, as they will be onsite with executives across the company. Responsibilities: Hardware Support: Diagnose, troubleshoot, and resolve hardware issues for PCs and desktops. Experience with mobile phones and applications is a plus. Imaging Computers: Light experience with imaging computers is required. Customer Service: Provide high-quality customer service to all levels of the organization, with a heavy emphasis on supporting company executives. On-Site Support: Be available on-site 5 days a week to provide immediate assistance. Qualifications: 1-2 years of experience in hardware break/fix, primarily with PCs and desktops. Experience with mobile phones and applications is a plus. Light experience with imaging computers. Strong customer service skills and the ability to provide white-glove service. Excellent communication and interpersonal skills. Note: This role requires a heavy emphasis on customer service and the ability to work well with executives across the company. The ideal candidate should be proactive, dedicated, and able to handle a variety of tasks in an efficient manner.

Skills:

Desktop, Troubleshooting, Customer service, Hardware, mobile device, servicenow

Top Skills Details:

Desktop,Troubleshooting,Customer service,Hardware

Additional Skills & Qualifications:

Brookdale had a recent RTO and will be moving office buildings in Mid-September to a building across the street in Brentwood. With the RTO this person will be internal facing and will have walk in from top level executives from across Brookdale. Customer service and great communication is an absolute must have!

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.