Job Information
TierPoint LLC Site Ops Support Technician / Smart Hands & Facilities Support in Breinigsville, Pennsylvania
Description Seeking a Smart Hands Support / Facilities operator in our Breiningville, PA location for a night shift position. The ideal candidate will be responsible for monitoring and hands on troubleshooting of system and network environments, supporting customer trouble requests and installing fiber & copper cross connects.
Duties will include: • Circuit troubleshooting • Logs and tracks calls using internal ticketing systems, maintains history records and related documentation. • Ability to work individually and as a member of a team. • Good oral and written communication skills • Must be self-sufficient and able to work in fast-paced dynamic environment. • Physicals walkthroughs of building hourly • Tape Changes • Installing Fiber and Copper cross connects • Basic Facility Maintenance duties
Requirements for Consideration • HS degree or equivalent • 1-3 years professional experience. • Proficiency in Microsoft Office Applications • Ability to climb and work from ladders
Application To be considered, all applications should be submitted by e-mail with:
• Resume
Hours of work: • Night Shift 6:00pm till 6:30am
Employment Requirements: • Must pass a pre-employment reference and background screen. • Must pass drug test. • May be asked to work some shift work for shift coverage
Benefits: • Core Health Benefits Program: A competitive offering that includes health, dental and vision plans • Retirement Savings Plans: New employees are eligible to participate in the 401(k) plan (with company matching) soon after 3 months following hire date • Paid Time Off: Generous and flexible paid time off policy (personal, sick, vacation) • Flexible Spending Accounts: Pre-tax savings for certain eligible medical/dependent expenses. • Disability Insurance: Both long-term and short-term plans are available
