Easter Seals Jobs

This is a job for a Reception - Technician position with a company located in Brandon, FL.

Job Summary: The primary function of this role is assisting patients of Optical Outlets while supporting the Doctor and Office Manager to ensure excellent patient flow.

Duties: Attract and retain customers by providing unsurpassed customer service. Greet customers and explain the process and exam pricing in a transparent way. Check-in and pretest patients in an efficient and accurate manner. Ensure insurance is properly verified prior to Doctor encounter. Answer phones properly and in a timely manner. Assist in other areas of the office as necessary, including dispensing eyewear. Serve as a center of excellence for others with a focus on Right the First Time providing outstanding patient satisfaction from the first interaction. Handle tasks such as adjusting, or fitting eyewear carefully and correctly, ensuring details are thorough and exact. Inform Office Manager of any office problems noted by staff, doctors, or patients. Perform all tasks assigned by Office Manager.

Job Specifications: Typically has the following skills or abilities: One to two years of experience in related field. Working knowledge of MS Office package. Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries. Effective written communication skills to clearly document patient visits. Excellent interpersonal and rapport-building skills. Ability to ask appropriate and relevant questions to identify patient needs. Ability to listen, process transactions and interact with patients simultaneously in a fast-paced environment.

Salary Range: $12.00 - 15.00. Compensation range for the role is listed above. Applicable salary ranges may differ across markets.Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions.

Optical Outlets Benefits Package: To empower our employees and their families to achieve their human potential, we provide a benefits package with tools and resources to support all aspects of their health-physical, mental, emotional, and financial. Medical and dental insurance. Free vision care insurance and eyewear discounts. 401(k) retirement plan with employer match up to 3.3%. Paid vacation and holidays. Life, accidental, and disability insurance plans. EAP access for employees and family.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.