Job Information
Montana State University Visitor Service Representative in Bozeman, Montana
Position Details
Position Information
Announcement Number STAFF - VA - 25238
For questions regarding this position, please contact:
Emily Criswell
(406) 994-5160
emily.criswell1@montana.edu
Classification Title Cashier I
Working Title Visitor Service Representative
Brief Position Overview
Position Number 4N1439
Department Museum of the Rockies
Division Museum of the Rockies
Appointment Type Classified
Contract Term Fiscal Year
Semester
If other, specify From date
If other, specify End date
FLSA Non-Exempt
Union Affiliation Exempt from Collective Bargaining
FTE .49 FTE
Benefits Eligible Eligible
Salary Salary range of $16.50 to $20.63 per hour, commensurate with experience, education, and qualifications.
Contract Type Classified Hourly
If other, please specify
Recruitment Type Open
Position Details
General Statement
Museum of the Rockies ( MOR ) invites all people to discover natural science and cultural history. The museum’s exhibits, collections, programs, and research create a community resource that brings the world to Montana and shares the Northern Rockies with the world.
Duties and Responsibilities
Greet, direct, assist and answer questions by visitors.
Knowledgeable in all museum operations, programing and events.
Provide excellent customer service both in person and over the phone.
Accurately process cash, debit, credit and check transactions using Versia the museums point of sale system.
Interact with customers.
Balance cash registers at the end of day by running daily sales reports and counting contents of the register drawer.
Assist ticketed visitors with seating in the various theaters.
Host and run shows in the Hager Auditorium and Taylor Planetarium when needed.
Make announcements over the museums PA system regarding upcoming shows, events, programming and closing reminders.
Required Qualifications – Experience, Education, Knowledge & Skills
High School Diploma.
Interpersonal Communication Skills.
Basic computer Skills.
Preferred Qualifications – Experience, Education, Knowledge & Skills
The Successful Candidate Will
Teamwork mindset
Willingness to learn
Good communication skills
Enthusiastic about Montana, sciences, museums, community, nonprofits, dinosaurs and history
Provide exceptional customer service
Position Special Requirements/Additional Information
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.
Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
This position has supervisory duties? No
Posting Detail Information
Number of Vacancies 1
Desired Start Date Upon completion of a successful search.
Position End Date (if temporary)
Open Date
Close Date
Applications will be:
Screening of applications will begin on January 21, 2025; however, applications will continue to be accepted until an adequate applicant pool has been established.
Special Instructions
EEO Statement
Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.
