Job Information
Bozeman Health Resource Specialist - Cardiology (FT- 1 fte) in Bozeman, Montana
Position Summary:
The Resource Specialist supports patients and clinic teams by performing necessary duties to ensure patients’ needs are met prior to, during, and after a clinic visit. This can include but is not limited to pre-visit data/record collection and entering of medical records/orders; completion of prior authorization and patient forms; identifying/ordering/stocking supplies, equipment, medication and vaccines needed in the clinic.
Minimum Qualifications:
Required
High School Diploma or Equivalent
1 year of medical/clinic experience with scheduling responsibility
Knowledge of HIPAA regulations and health insurance
Preferred
1 year experience working in Epic
Medical Terminology knowledge
Essential Job Functions:
In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements.
Schedules/Fax/phone/mail/data entry/ordering for patient packets, medical records, referrals, patient paperwork, forms and letters.
Follows protocols for ordering Wellness labs and sends out patient paperwork
Completes prior authorization for imaging, procedures and prescriptions
Coordinates Patient Assistance Program for clinic patients
Orders/stocks of clinic supplies, lab supplies, medications, immunizations and VFC management
Knowledge, Skills, and Abilities
Demonstrates sound judgement, patience, and maintains a professional demeanor at all times.
Ability to work in a busy and stressful environment.
Strong interpersonal, verbal and written communication skills.
Ability to work varied shifts.
Computer applications, MS Office, EMR, internet applications and standard office equipment.
Detail oriented, organizational skills and the ability to prioritize.
Strong emotional intelligence, interpersonal and teamwork skills.
Physical Requirements
Lifting, Pushing, and Pulling: Lift 30 pounds of weight (pick up supplies, move equipment, etc.) Carry equipment/supplies.
Extended Hours: The role may involve working for extended periods, requiring sitting, walking, or standing for eight or more hours daily.
Flexible Schedule: The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts
On-Call Availability: On-call work may be required to respond promptly to organizational, patient, or employee needs
Effective Communication: Proficient in effective communication, both in person and through various technologies
Handling Challenging Situations: The role may involve dealing with upset individuals, requiring the ability to de-escalate situations and work effectively with frustrated patients, families, or employees
Repetitive Tasks: Ability to perform repetitive tasks as needed to fulfill job responsibilities
Exposures
Tasks Include Potential Exposure: Job tasks may involve exposure to:
Bloodborne pathogens, such as blood, bodily fluids, or tissues.
Radiation in settings where medical imaging procedures are performed
Various chemicals and medications used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances.
Infectious diseases due to contact with patients in areas that may have contagious illnesses
The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.
77354130 Cardiology Clinic
Working at Bozeman Health is more than just a job--it's a commitment to caring for the communities of Southwest Montana by being their partner in health and wellness, compassionately delivering the best care for each person, every time. In every role, our employees are inspired by their ability to care for our community and our Culture of Excellence guides each employee to be a high performer, engage in transparent and timely communication, demonstrate dynamic learning and teaching, excel through change, express gratitude and experience joy.
