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TEKsystems Desktop Support Technician in BOWLING GREEN, Ohio

Description:

Job Description:

Computer Replacement Project in which they need some additional help. They have both Dell PCs and Mac in their environment. They are looking for a desktop support resource who has experience working with both PCs and Macs. If they don’t have both then PC is preferred over Mac, they are still on Windows 10. They would like this individual to have familiarity with doing replacements in the past. They will have their appointments scheduled ahead of time and have to transfer local data to the new device. Some users have special applications outside of the standard image and will have to load individual software from time to time. This individual also needs to have IT Support experience, if there is a slow day on the replacements they will help out with day to day support, ticket backlog, etc. Customer service experience is very important in their environment. Higher Ed experience is a plus.

Technology nice to haves:

  • SCCM / JAMF – tools they use to configure computers on campus

  • TeamDynamix – their ticketing tool

  • Papercut – printing systems

Start Date January 2nd

End Date April 30th

Skills:

Desktop, Windows 10, Deployment, Hardware, mac, windows, macintosh, it support, Technical support, Sccm, jamf

Top Skills Details:

Desktop,Windows 10,Deployment,Hardware,mac

Additional Skills & Qualifications:

Customer Service

Communication skills

Professionalism

Timeliness

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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