Easter Seals Jobs

Our busy, customer-focused office needs a reliable, well-organized Office Manager to handle day-to-day operations with a focus on excellent customer service. In the position as Office Manager, you will be responsible for assuring highly effective and customer service-oriented office procedures and systems through the coordination and administration of general business activities for the main and remote BHP offices, serve as backup for your Housing Navigator team by responding to phone calls, emails, and attending to people visiting the main office. The Office Manager is a role model in communicating courteously and responsively with the public and co-workers.

HIRING RANGE: $23-$26/hour DOQ Applications will be accepted through March 5, 2025.

WHAT IT'S LIKE TO WORK WITH US: We know our employees are our most important resource, in addition to rewarding and meaningful work we enjoy: Medical, dental, vision health plans. Retirement benefits that include PERA defined benefit plan plus 401k and 457 plans. Paid life insurance. Employee wellness program. Long term disability 13 paid holidays per year plus vacation and sick leave. Five paid Summer Fridays off Excellent work-life programs, such as flexible schedules, training opportunities, and more.

ESSENTIAL JOB FUNCTIONS: General Office Management Develops organizational procedures and systems for all administrative functions of the main office and remote site offices including, ordering, and distribution of general office equipment and supplies as needed. Along with Business Projects Manager, develops and provides oversite of the annual administrative budget for the main office and assists in the development of the administrative budget for remote site offices. Coordinates planning and preparation of all staff meetings and events. Coordinates efficient and safe filing and storage of BHP files on the shared drive and at the remote storage location. Provides backup for front desk phones and walk-ins as needed. Actively supports and exemplifies BHP's stated mission and values. Works independently on assigned special projects. Types correspondence and other requested documents. Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Keeps inventory of office supplies and creates orders when necessary. Along with the Contracts and Procurement Administrator will create requisitions and Purchase Orders for vendor management. Housing Navigator Duties Answers the phone, greets the public, answers questions, and refers visitors to appropriate staff members and other departments as well as helps customers to navigate available housing options. Explains housing programs, assists applicants with housing applications and provides information about community resources as needed. Responsible for entering data into Yardi, Survey Monkey, Excel, File Vision, Outlook, and Word documents as needed. Assists the Property Management Department with lease-ups when needed. Assists current tenants with basic tenant ledger questions when needed. Created cases for the Resident Services Department when necessary, using Yardi Case Manager. Assists with the mass mailing of materials to applicants, participants, and residents. Translates and updates forms, applications, flyers for front desk distribution. Supervisory: Provides backup as needed for Housing Navigators. Ensures the leasing workflow is adhered to by monitoring the Interest List daily and reviewing statuses, following up with the team if pre-applications aren't being addressed in a timely manner. Reports to the Business Operations Manager and maintains constant communication regarding updates, concerns, suggestions regarding team and process improvements. Serves as the primary point of contact between the BOSS team, the FSS team, and the BSH program. Attends monthly FSS and BHP meetings and provides updates to the FSS team regarding applications and applicant concerns. Responsible for assisting the team in catching up on the Interest List if there is a backlog. Other Maintains a high level of professionalism and integrity; listens to questions and concerns, evaluates issues and possible solutions, works collaboratively with the Boulder Housing Partners team to address systemic problems; inspires confidence and respect; uses feedback from others to grow and develop. Actively supports and upholds BHP's stated mission and values. Optimizes the use of resources; responsible for knowing and complying with all BHP policies. Participates in professional training and development; and adheres to attendance and workplace attire policies. Performs related duties as required by management to meet the needs of BHP. Maintains a high level of organizational skills, is detail oriented and an exceptional multi-tasker.

Boulder Housing Partners is committed to hiring employees who provide good customer service; our employees communicate courteously and responsively and provide effective and efficient service to the public and co-workers.

REQUIRED QUALIFICATIONS: Bi-lingual (English/Spanish). Bachelor's degree in office/business management or related field and five years office management experience. Proficiency in Microsoft Office suite. Excellent written, verbal, communication and relationsh necessary, be tech savvy and comfortable with learning new software. The