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JPMorgan Chase Vice President - ETF Operations in Boston, Massachusetts

Job Summary

Come Join our team ! Looking for a leader to support ETF servicing. This is a great opportunity to manage a team and provide the best service for our clients.

As a Vice President in ETF Operations, you will have the opportunity to lead and manage a team dedicated to ETF servicing. Your role will involve supporting the daily activity for all ETF Servicing, which are traded by institutional clients, asset managers, and authorized participants. You will also be responsible for ETF Order Taking, Order fulfillment, Basket Cutting, and Basket Valuations, and managing relationships with Authorized Participants. This role provides a great opportunity to use your functional skills to support internal groups within the broader division with respect to ETF Primary Market Activity.

Job Responsibilities

  • Manage all client and broker queries related to daily ETF order activity

  • Participate in industry working groups and initiatives

  • Stay updated on developments in the broader ETF ecosystem

  • Reconcile accurately and efficiently against all core controls and procedures for all relevant ETF and TA deliveries

  • Participate in discussions with Fund Sponsors looking to launch new ETF products

  • Provide front to back oversight of post trade monitoring and resolution

  • Work directly with Authorized Participants for trade settlement discrepancies

  • Manage collateral and oversight of daily reporting to Authorized Participants and clients

  • Develop new ways to enhance our operating model and work directly with tech teams to implement risk reducing processes

Required qualifications, capabilities, and skills

  • 7plus years of ETF industry experience

  • Strong managerial skills

  • Strong analytical, prioritization, organizational, and time management skills

  • Ability to be effective in a global operating environment and a matrix management organization

  • Ability to build and maintain effective working relationships with clients and counterparties

  • Excellent customer service skills with attention to detail

  • Results orientated; ability to create and sustain a target guided environment

Preferred qualifications, capabilities, and skills

  • Advanced Excel skills, VBA, etc

  • Strong knowledge of complex corporate actions and dividend income

  • ETF cash component expertise

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

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