Easter Seals Jobs

Tektronix is seeking a dynamic individual who excels in leadership roles! We are actively looking for a Territory Service Manager committed to cultivating an inclusive and empowered team passionate about delivering results. We value candidates who are passionate about addressing tough problems and improving processes. As a leader in our Service Solutions Operations team you will lead all aspects of a technical service team performing calibration, maintenance, and repair of electronic, mechanical, and process control assemblies and instrumentation. Come join our team!

Responsibilities:

• Lead a diverse team comprising managerial, technical, logistics, and customer service professionals.

• Achieve business objectives related to safety, operational performance, revenue, and profitability.

• Ensure the team meets performance goals such as quality, on-time delivery (OTD), backlog management, and Net Promoter Score (NPS).

• Apply daily management and FBS fundamentals to fulfill short- and long-term commitments, setting clear expectations and motivating the team to attain objectives.

• Foster an environment that values diverse perspectives and backgrounds, facilitating open dialogue to address issues and drive organizational success.

• Support the growth and development of high-potential employees, aligning with their career aspirations within Tektronix/Fortive.

• Champion employee engagement by actively seeking, listening to, and acting upon feedback to drive continuous improvement.

• Implement quality management systems to improve customer satisfaction, support business growth, and drive market expansion.

• Partner closely with Fluke business and operations teams on an ongoing basis.

• Encourage the use of FBS tools to analyze and address high-priority challenges, implementing process-based solutions and conducting root cause analysis.

• Travel within the territory, including both local and national travel, to conduct site visits and support team activities.

Qualifications:

• 3 years' experience in a supervisory/management role required, preferably in services, operations, or a related technical field.

• Preferred minimum of 5 years of technical experience in metrology with expertise in electronic equipment calibration.

• Experience in managing through influence in a matrix environment is advantageous.

• Bachelor's degree or equivalent work experience of 6+ years.

• Proven track record of attracting, recruiting, developing and retaining top talent.

• Strong communication, employee relations, and team-building skills.

• Shown success in achieving financial and operational objectives in a high-technology service industry is a plus.

• Effective planning, organizing, and time management skills.

• Proficiency in Microsoft Office applications (PowerPoint, Word, Excel, & Outlook).

• Valid driver's license and a clean driving record are required.

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Fortive Corporation Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions./p>

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

Fortive: For you, for us, for growth.

This position is also eligible for bonus as part of the total compensation package.