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Description

The Senior Compliance Manager is a member of the Risk Intelligence Team and the broader Non-Financial Independent Risk Management organization. This role will partner broadly the IRM team to help identify and recommend key metrics leveraging both programmatic and business operational data to enhance our Core Compliance Analytics program. As these key metrics are proposed and prioritized for development, the Senior manager will translate and document these metrics into basic requirements to help the Risk Intelligence analytics team build out and prototype potential solutions. These requirements will at a minimum include metric definition, data requirements, and logical steps that describe the metric’s intended purpose and basic functionality. Working with key stakeholders both in the Business Line and IRM, metric results will be validated with SMEs to ensure logic is working as intended.

Specifically, this role will be responsible for:

• Working in conjunction with Compliance and Independent Risk Management (IRM) to enhance risk and control frameworks beyond the traditional approach for added value and agility through the build out of key risk indicators and second line analytics.

• Identification of emerging risk or any new or amended regulatory rules to ensure timely review and action for compliance related analytics and reporting.

• Collaboration with designated business risk partners to remain apprised of status of ongoing regulatory implementations as well as to ensure compliance with regulatory requirements. Suggest replacement controls to mitigate areas where coverage is insufficient.

• Analysis and preparation of monthly metrics, including supporting evidence and design of regulatory dashboards.

• Partnering with broader Independent Risk Management (IRM) team, notably Compliance, to further integrate non-financial risk programs.

• Using stakeholder knowledge and other available resources to research, to facilitate data discovery, and to analyze and evaluate options for innovative solutions.

• Write and maintain business requirements documentation including overall solution, data definitions, and process flow.

• Through consultation and engagement with the development team, help design metric-based visualizations to facilitate Independent Risk Management and Senior Leadership decision-making.

Qualifications:

• 7 years of relevant experience in a First Line Risk role, Compliance role and/or the banking or financial services industries

• Proficiency in Microsoft Excel and PowerPoint

• Strong analytical skills and an innovative approach to solving both practical and theoretical problems.

• Ability to collaborate effectively, build relationships, facilitate discussions, and diplomatically build consensus across diverse audiences/viewpoints.

• Excellent communication skills and experience producing high-quality materials for management consumption.

• Familiarity with compliance risk management principles

• Familiarity with GRC tools is desired but not required.

• Familiarity with using at least one of the data analytics tools/languages (Python, Alteryx, SQL, Tableau) is desired but not required.

Education/Certification:

• Bachelor's Degree and Equivalent Work Experience required.

• CRCM or similar certification strongly preferred.

Work Schedule: Hybrid - 3 days in office, 2 days work from home

• Hours per Week: 40

• Work Schedule: Monday-Friday

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Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.