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CVS Health Senior Manager, UX Design in Boston, Massachusetts

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

As a UX Product Designer, you will be an integral part of an innovative and bold initiative that takes a modern approach of disciplined agile and lean software practices aimed at transforming healthcare and pharmacy experiences for our colleagues, clients, and members. The UX Product Designer is essential to ensuring product success and end-user satisfaction in a highly collaborative environment that follows lean and agile methodologies, including waterfall in some cases, for both custom (Enterprise) software development and configuration of vended technology tools. The UX Product Designer position is responsible for taking a user-centered approach to design in finding the right solution for users as part of small, cross-functional product teams. You will help educate both business and technology teams on the lean and agile processes and how the traditional UX role changes, as well as lead products from discovery through iterative delivery while maintaining a human-centered approach in design perspective and practice.

A firm understanding of user-centered design principles and user research methodologies is crucial for success in the role. Empathy, creative problem-solving, comfort with uncertainty, pairing with team members, excellent communication skills, curiosity and learning are the foundational characteristics of the UX Product Designer.

Required Qualifications

  • 5+ years’ professional experience as a UX Architect, UX Designer, or Product Designer role.

  • 2+ years’ experience in at least one of the 3 design pillars: user research, interaction design or visual design.

  • 1+ years of working effectively with Agile and lean philosophies 

  • 1+ years’ experience working independently with clients or stakeholder and designing business or enterprise applications

  • 1+ years’ experience executing user-centered design methodologies by leading product design decisions from research through implementation

  • 1+ years’ experience working in design and prototyping software tools such as Figma, Sketch, Axure and InVision

  • 1+ year of experience with modern front-end technologies and open source frameworks (e.g. Material Design, HTML/CSS, grid systems, responsive design)

Preferred Qualifications

  • Experience with UX design advocacy within large business and technology organizations

  • Exceptional written, verbal, and visual communication skills along with a strong work ethic

  • Ability to rapidly prototype

  • Willingness to present on design topics internally

  • Knowledge of the pharmacy and healthcare industries

  • Knowledge of cloud-based technology platforms

Education

Bachelor's Degree in Human-Computer Interaction, Psychology, Fine Arts, Computer Science or Similar. Equivalent years of experience in lieu of degree considered.

Pay Range

The typical pay range for this role is:

$142,140.00 - $284,280.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 10/18/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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