Job Information
Oracle Oracle University Sales Consulting Director in Boston, Massachusetts
Job Description
Are you a thoughtful, partnership-oriented professional interested in solution selling? Oracle University is looking for you! Oracle University is Oracle’s education business that trains customers, partners, and employees on all of Oracle cloud services, now part of Oracle Customer Success Services (CSS). The Director for CSS NA Service Solutions provides leadership and specialist knowledge in the management of teams developing detailed enablement solutions that aid Oracle’s customers in their journey to the Cloud and ongoing adoption within the Cloud.
The Service Solutions Director provides leadership and specialist knowledge in the management of teams developing detailed enablement solutions that aid Oracle’s customers in their journey to the Cloud and ongoing adoption within the Cloud. The role will direct and manage Oracle University Cloud Sales Consulting resources throughout the sales life cycle and engage and/or lead in strategic opportunities. The role will also support the Customer’s understanding of Oracle Cloud University’s learning and enablement solutions for Oracle’s SaaS and PaaS offerings, while providing thought leadership, support and engagement throughout the entire sales cycle. This role focuses on discovery, collaborative solutions development, demo, pricing, and assistance with contract discussions to Oracle’s customers who will benefit from Oracle Guided Learning and other Oracle University service offerings. Oracle Guided Learning significantly accelerates Oracle Cloud adoption (http://blogs.oracle.com/oracleuniversity/oracle-guided-learning-significantly-accelerates-cloud-saas-adoption?sc=?sc=OUNV180523P00046) by making it simple for customers to immediately bring their users up to speed with SaaS processes across time zones, languages, and roles in a predictable and measurable manner. As a result, employees are more productive and able to keep current with each Cloud release—turning the improved value of their Oracle product into improved value for their customers!
What is the Customer Success Services NA Service Solution Director Role:
As an Oracle University Director for CSS NA Service Solutions, you will provide functional leadership to the Education Sales Consulting teams in the development and implementation of customer cloud learning solutions. You will participate in account planning and strategy development and collaborate with the Oracle University Product and Services groups to support the Education go-to-market, demos, delivery and renewal teams. The CSS NA Services Solution Director will be required to:
Lead a team of Solution Architects, with varied experience and functional skills
Assist with onboarding and upskilling Education Solution Architects
Ensure that Oracle operational and sales policies are followed
Articulate Oracle University’s Cloud enablement approach and methodology
Validate and support the presentation of learning and enablement solutions for Oracle’s Cloud offerings.
Review and support the delivery of sales presentations and demonstrations
Develop and maintain high quality, professional relationships with Customers as well as the internal Sales Management and Oracle University teams.
Coach the Solution Architects
Assist with operationalizing Service Solution assets and knowledge to aid with the cross-team support
Career Level - M4
Responsibilities
As an Oracle University Director for CSS NA Service Solutions, you will direct and manage pre-sales resources throughout the sales cycle for the Education Sales Consulting teams in the development and implementation of customer cloud learning solutions. You will participate in account planning and strategy development and collaborate with the Oracle University Product and Services groups to support the Education go-to-market, demos, delivery and renewal teams. The CSS NA Services Solution Director will be required to:
Lead a team of Solution Architects, with varied experience and functional skills
Assist with onboarding and upskilling Education Solution Architects
Ensure that Oracle operational and sales policies are followed
Articulate Oracle University’s Cloud enablement approach and methodology
Validate and support the presentation of learning and enablement solutions for Oracle’s Cloud offerings.
Review and support the delivery of sales presentations and demonstrations
Develop and maintain high quality, professional relationships with Customers as well as the internal Sales Management and Oracle University teams.
Coach the Solution Architects
Assist with operationalizing Service Solution assets and knowledge to aid with the cross-team support
What you'll do:
Responsible for Service Solution business results, costs, forecasting and people management. Manages tasks and projects, as defined by senior management, to meet business targets.
Manages subordinates to meet business targets and position leading practice solutions as set by senior management.
Shared responsibility for sales strategy with the Sales Managers
Establish account presence and build trust with key contacts when required.
Demonstrate an in-depth understanding of Oracle University’s Cloud (SaaS/PaaS) solutions.
Manages presentations, RFP/RFI’s responses, pricing, contracts and customer visits as directed.
Actively mentors team members of the group.
Communicates information proactively with the Solution Architects across organization
Provide metrics on deals worked, success stories, and lessons learned.
Pursue creative approaches, when appropriate, to resolve problems and maximize opportunities
Conduct Business Value Analyses to justify sales and costs, as required
Driven, and Able to work both individually and in a team setting
Understand how to build a message around the impact of the technology change on a customer’s entire organization.
Facilitation of customer Oracle University offerings understanding through presentations demonstrations and benchmarks; provision of support throughout the sales cycle.
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $141,800 to $232,200 per annum. May be eligible for equity and compensation deferral. Eligible for commission with an estimated pay mix of 60/40 - 65/35.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
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Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer
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