Job Information
Boston Health Care for the Homeless HIV Prevention Operations Coordinator in Boston, Massachusetts
Job Summary: The HIV Prevention Operations Coordinator is a hybrid administrative and outreach role providing direct operations support and coordination for the HIV Prevention and Screening team. In addition to oversight of service delivery, the HIV Prevention Operations Coordinator ensures timely data collection for PrEP and OEND services, and supports the development, planning, implementation of HIV prevention service delivery. HOURS: Monday - Friday 8:30am - 5:00pm Primary Administrative Duties and Responsibilities: Oversee and monitor services provided by PrEP Navigators. Explicitly strive for equitable access to HIV prevention services to patients of all races, ethnicities, and genders. Review and update policies and procedures for PrEP and PEP coordination of care in conjunction with Prevention and Screening Manager and appropriate clinical supervisor Monitor PrEP team activities and outcomes across multiple sites. Oversee the collection of PrEP team and OEND data. Ensure timely updates of patient records, and the submission of program reports and documentation as required. Work with Data Team to produce necessary reports for quality assurance/quality improvement initiatives as needed. Participate in monthly and quarterly DPH OEND data. Support Prevention and Outreach Services Manager in ensuring that the protocols for the delivery of prevention and screening services follow MDPH contractual requirement and CDC procedures and guidelines. Participate in quality improvement activities of PrEP program including developing quality indicators to assess work done. Primary Direct Service Duties and Responsibilities: Conduct outreach in a variety of settings (street, shelters, treatment programs) to educate patients about PrEP, identify PrEP candidates and link them into PrEP services, conduct initial PrEP assessments for PrEP eligibility, coordinate intake laboratory testing, facilitate and coordinate PrEP nursing and provider follow up visits. Assist with insurance barriers, referral for benefits, transportation, provide reminder calls for visits, and proactively contact patients to remind them about appointments and lab work; Visit patients at their place of residence (street, shelter, etc.) to accompany them to appointments, reconnect them to care, and/or provide medical case management. Provide adherence counseling, coordinate PrEP refills with pharmacy staff, and assist with medication delivery, as well as work with partner agencies on medication storage. Assist clients identify health-related social service needs, help them access related resources, and support the successful utilization of these resources. Provide patients with health promotion, behavioral risk reduction, and prevention of communicable disease acquisition or transmission by offering health education and promotional materials and conducting health educational groups in a variety of outreach settings. Will document each patient encounter in the electronic medical record; Keep accurate statistics of work done and assist in report preparation, including managing HCV team tracking document. Participation in research activities related to PrEP program activities. Work with partner agencies to facilitate PrEP services access, medication storage (when feasible) and provide PrEP educational materials. Provide HIV counseling and testing as well as phlebotomy for HIV, HCV, and syphilis serologies, as well as for PrEP intake laboratory testing. Link patients with positive test results to appropriate clinical services. Qualifications: Bachelor?s Degree (social service or related field preferred) Bilingual Spanish is required. Understanding of Harm Reduction approaches and knowledge of HIV prevention strategies Familiar with database management