Easter Seals Jobs

Description We are in the search for a proficient Help Desk Analyst II to become a part of our team. As a key member of our team, you'll be tasked with providing technical assistance to our workforce, ensuring the seamless operation of our IT systems at our local office. This role is based in Boston, Massachusetts, and provides a short term contract employment opportunity.

Responsibilities:

• Provide remote and in-person technical support, focusing on hardware incidents

• Install, configure, and maintain computer hardware including desktops, laptops, printers, and other peripherals

• Diagnose and resolve hardware-related issues

• Perform regular maintenance tasks to ensure the reliability and performance of IT equipment

• Coordinate hardware upgrades as required

• Maintain accurate and up-to-date records of hardware inventory

• Troubleshoot basic network connectivity problems

• Collaborate with external vendors for IT-related services and supplies

• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Database, EO/IR systems, Active Directory, Apple Devices, Computer Hardware, Configuration Management, Deployments to effectively perform job functions. Requirements • Position: Help Desk Analyst II

• Minimum of 1 year of experience in a similar role

• Proficient in Android Development

• Familiarity with Cisco Technologies

• Knowledge and understanding of Citrix Technologies

• Experience in Database Management

• Skilled in EO/IR systems

• Proficient in Active Directory

• Experience in handling Apple Devices

• Understanding of Computer Hardware

• Proficient in Configuration Management

• Experience in managing Deployments Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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