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Consulting - Technology Consulting - SNOW BPM (ServiceNow) (Manager) (Multiple Positions) (1549815), Ernst & Young U.S. LLP, Boston, MA.

Analyze technology, business, and other data processing problems to improve computer systems. Analyze user requirements, procedures, and problems to improve existing systems. Assess and evaluate IT systems and the mitigation of IT-related business risks. Assist clients to modify/ strengthen internal controls and improve IT and business performance. Work on ServiceNow implications and help develop IT strategies relating to governance, principles, skills, and sourcing. Determine computer software or hardware needs. Prepare and facilitate workshops with clients on all aspects of proposals, staffing, and managing IT Strategy and Governance programs/projects. Create roadmaps with detailed project initiatives over a timeline. Align ServiceNow modules with business models across industry markets and guide IT process and organizational re-engineering programs or project streams. Manage and motivate teams of professionals with diverse skills and backgrounds. Consistently deliver quality client services by monitoring progress. Demonstrate in-depth technical capabilities and professional knowledge. Maintain long-term client relationships and networks. Cultivate business development opportunities.

Full time employment, Monday – Friday, 40 hours per week, 8:30 am – 5:30 pm.

MINIMUM REQUIREMENTS:

Must have a Bachelor’s degree in Management Information Systems (MIS), Information Systems (IS), Computer Science, Engineering, Business, Applied Science, Operations Management or a related field and 5 years of work experience. Employer will accept a 3 or 4 year degree. Alternatively, will accept a Master’s degree in Management Information Systems (MIS), Information Systems (IS), Computer Science, Engineering, Business, Applied Science, Operations Management or a related field and 4 years of work experience.

Must have 2 years of consulting experience in a professional services firm.

Must have 2 years of experience in at least 2 of the following:

•Consulting experience in technology strategy and management;

•IT Transformation including ServiceNow Systems Implementation;

•IT and enterprise Service Management design;

•Workflow design, configuration and testing on platforms including ServiceNow and/or similar; or

•Providing consulting services to enterprises in creating value, rationalizing costs, and managing IT risks and effectiveness.

Must have 3 years of experience in 1 of the following:

•Implementing technology strategy and cost optimization solutions using leading practices related to people, processes, and technology;

•Identifying cost saving opportunities and providing comprehensive recommendations for performance improvement;

•ServiceNow Systems Implementation;

•Business and technical requirements gathering;

•Technical Design, Configuration and Testing; or

•Enabling IT and enterprise Service Management workflows.

Must have 2 years of experience leading teams of consulting professionals.

Requires travel up to 80%, of which 20% may be international, to serve client needs.

Employer will accept any suitable combination of education, training, or experience.

Please apply on-line at ey.com/en_us/careers and click on "Careers - Job Search”, then “Search Jobs" (Job Number - 1549815).

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary for this job is $202,595.00 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY’s Talent Shared Services Team or email SSC Customer Support at ssc.customersupport@ey.com

This particular position at Ernst & Young in the United States requires the qualified candidate to be a "United States worker" as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at https://www.gpo.gov/fdsys/pkg/CFR-2011-title20-vol3/pdf/CFR-2011-title20-vol3-sec656-3.pdf at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a "U.S. worker".