Easter Seals Jobs

The Opportunity

Delaware North Boston Holdings is hiring a Boston Garden Society Client Services Intern for a season-long graduate position at TD Garden in Boston, Massachusetts. This is a one-year position with an hourly rate of $17 per hour. The commitment is 25-35 hours per week, including a mix of weekend, weeknight, and office shifts. We are seeking one (1) dedicated and energetic graduate student who is eager to gain valuable hands-on experience in a client services environment. The position offers an excellent opportunity to support client events and the Boston Garden Society (BGS) Client Services Team.

By participating in our graduate program, you will gain valuable work experience, develop your leadership capabilities, and make an impact on the business. You will discover how a global hospitality company operates and work alongside exceptional team members who exemplify our values: Lean Forward, Come Together, Stand Up, Do Right, and Think Guest.

Ready to help create the future of hospitality? Apply today to see why this internship is your best career move yet.

Pay

$17.00 - $17.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

Benefits

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay

• Employee assistance program

• Training and development opportunities

• Employee discounts

• Flexible work schedules

Responsibilities

• Assist the Communications & Events manager with planning, executing, and recapping all client events for Boston Garden Society. Assist with Boston Bruins, Heritage Hall, and other TD Garden events as assigned.

• Support the Boston Garden Society Experience Team with daily client interactions, including ticketing inquiries, amenity fulfillment, and financial compliance.

• Help manage the BGS general client inbox and phone lines to respond to or distribute client inquiries as appropriate.

• Assist with project-based duties such as client trip planning, client retention initiatives, sales reporting and other research or tasks as assigned.

• Inventory management of BGS collateral and client gifting execution strategies.

• Ensure all client mailing supplies are in-stock and mailing needs are completed in a timely manner.

• Work with the BGS Client Services Team to ensure smooth operation of client events, including but not limited to events held pre, during, or post Bruins games, Celtics games, and concerts.

• Provide game-day support at games client events, including running in-game contests or assisting with suite and seating area responsibilities.

Qualifications

• Bachelor’s degree preferred, ideally in Hospitality, Business, Marketing, or related fields.

• Proficiency in Microsoft Office Suite; Salesforce experience is a plus.

• Familiarity with Ticketmaster’s Archtics system is preferred but not required.

• Availability to work flexible hours, including weekends, weeknights, and holidays depending on event schedules.

• Strong interpersonal and communication skills with a client-first mindset.

Physical Requirements

• Ability to lift a minimum of 25 pounds and perform manual labor as needed.

Shift Details

Day shift

Evening shift

Holidays

Monday to Friday

Evenings as needed

Weekends

Event based

Who We Are

Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.