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Children's Hospital Boston Administrative Supervisor I- Neurology in Boston, Massachusetts

76124BRJob Posting Title:Administrative Supervisor I- NeurologyDepartment:NeurologyAutoReqId:76124BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:

Boston Children’s is currently hiring in our Neurology Dept for an Administrative Supervisor 1

  • Supervisor will participate in hiring/onboarding process for new administrative staff; interview, hire, orient, and train new staff.

  • Supervisor will coach, develop, and discipline staff as necessary.

  • Monitor staffing and scheduling for administrative staff.

  • Organize work and workflow processes.

  • Conduct annual performance appraisals and recommend merit increases in conjunction with manager and consistent with Hospital policy.

  • Conduct regular staff meetings.

  • May serve as point person when manager is absent.

  • Organize and maintain daily administrative operations of department.

  • Prepare departmental payroll and maintain related records. Prepare periodic reports and documents to comply with hospital, governmental, regulatory and/or funding agency requirements.

  • Ensure patient satisfaction by providing positive and effective customer service; monitor and assess management and operations for patient satisfaction; recommend and implement improvements to service.

  • Monitor budgets and payroll, resolve variances, prepare reports and maintain related records and documentation.

  • Purchase office supply needs through established department protocols to ensure efficient office operations.

  • Maximize revenue by ensuring all appropriate registration and administrative paperwork is generated at the time of patient registration and processed in a timely manner for billing purposes.

  • Monitor Electronic Medical Records for accuracy

  • Work on special projects and provides detailed analyses and reports on findings as requested by management

    To qualify, you must have:

  • Bachelor’s preferred.

  • 2-3 years of previous health care admin experience.

  • One year of lead or supervisory experience is preferred

  • Effective oral and written communication skills and the ability to provide empathy in difficult interpersonal situations.

  • Demonstrated knowledge of hospital systems, operations and managed care.

  • Flexibility to work one weekend per month and occasional evening shifts.

    Office/Site Location:BostonRegular, Temporary, Per Diem:Regular Remote Eligibility :Part Remote/Hybrid

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