Easter Seals Jobs

Job Description:

Job Summary:

In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume customer inquiries, working under direct supervision. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information. Run automated machinery required to pre-sort and package medications in support of the fulfillment site. Duties may vary based on assigned department.

Job Responsibilities:

• Using Walgreens prescription data entry procedures and guidelines, processes new patientregistration by entering data into appropriate system. Handles patient prescription requests withinHIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missingprescription information, and interprets medical abbreviations (SIG codes). Resolves all data entryrelated exceptions.

• Run automated machinery, sort medications, transition inventory through different workflow stageswith a focus on quality control.

• Count and fill prescriptions, affix labels, pack and ship. Clean and help maintain machinery andmaintain an orderly work area.

• Resolves Third Party Rejects by reviewing, gathering information, making corrections andresubmitting for processing according to individual plan requirements.

• Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifiesand communicates issues to senior level staff as appropriate.

• Must obtain active technician license or certification within the first 90 days and maintain an activetechnician license or certification.

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients’ care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.

Job ID: 1533370BR

Title: Pharmacy Technician Fulfillment Center

Company Indicator: Walgreens

Employment Type:

Job Function: Customer Contact Center

Full Store Address: 599 S. SCHMIDT RD,BOLINGBROOK,IL 60440

Full District Office Address: 599 S. SCHMIDT RD,BOLINGBROOK,IL,60440-09405-01402-M

External Basic Qualifications:

• High School Diploma or GED.

• Basic level PC skills (for example: start up and shut down computer, use mouse to point and click,start and close programs, switch between programs, save files, print documents and/or accessinformation on-line).

• Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, usinga search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling outforms online.

• Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).

• Willing and able to perform tasks which include pushing, pulling, grasping and lifting with or withoutreasonable accommodation.

• Willing and able to carry up to 50 pounds with or without reasonable accommodation.

• Willing and able to work a flexible shift.

• 18 years of age or older.

Preferred Qualifications:

• At least one year of pharmacy technician experience in a retail, fulfillment or call centerenvironment.

• Experience providing customer service to internal and external customers, including meeting qualityand productivity standards for services.

• Required certification/registration as a Pharmacy Technician by state as granted by the state Boardof Pharmacy or nationally recognized certification agency.

• Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formattingdocuments).

Shift:

Store: