Job Information
Trinity Health Population Health Pharmacy Tech in Boise, Idaho
Employment Type:
Full time
Shift:
Day Shift
Description:
At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.
GENERAL SUMMARY AND PURPOSE:
The Saint Alphonsus Medical Group (SAMG) Population Health Pharmacy Program supports Population Health initiatives to increase the quality of patient care while maintaining STAR measure outcomes through disease and medication management programs with the payor. The Pharmacy Technician is an integral member of the SAMG Population Health team and will work closely with the Pharmacist to execute strategies for the Population Health Pharmacy Value-Based Care incentive programs. The Pharmacist and Technician team will improve patients’ medication adherence and work together to implement changes to improve quality of patient care.
The Population Health Pharmacy Technician will assist the Pharmacist in monitoring and educating patients on medication adherence and disease management to ensure their health goals are met. The primary goal of this role is to enhance performance on Population Health measures related to medication adherence in specific areas of diabetes, hypertension, and hyperlipidemia. Performance will be tracked monthly, quarterly, and yearly by Medicare STAR quality ratings. The Pharmacy Technician is also responsible for gathering information from medical records, excel spreadsheets, and other technology-based systems to support quality measure performance.
Skills, Knowledge, Education, and Experience Required:
Current and Valid Idaho Board of Pharmacy Technician licensure in good standing
Excellent verbal and listening skills on the phone. Capable of communicating prescription authorizations to pharmacists/medical staffs/pharmacies.
Ability to utilize Excel and other Microsoft programs.
Able to use pharmacy information and gather patient data on EPIC EMR (or willing to train / learn efficiently).
Ability to establish and maintain cooperative and collaborative working relationships with pharmacists, providers, nurses, and other clinical staffs.
Skill in working independently and following through with minimum direction
Ability to set priorities which accurately reflect the relative importance of job responsibilities.
Demonstrate writing skills to compose logical, detailed and grammatically correct correspondence via electronically
Knowledge of efficient interviewing practices and techniques used in order to gather information from patients, pharmacy staffs and medical staffs
Strong interpersonal skills with the ability to build relationships with patients and medical staffs. Excellent general customer service skills
Knowledge of medical records and appropriate documentation requirements.
Ability to remain calm and be resourceful in stressful situations over the phone
Ability to maintain a professional demeanor at all times.
Preferred Experience:
Prior experience in Medication Adherence Programs.
Experience with EPIC EMR functionality. Strong telephonic communication skills
1 year experience preferred as a pharmacy technician.
National Certification (CPhT, ExCPT or equivalent) preferred with under 3 years’ experience.
This position will be a hybrid or remote opportunity. The Pharmacy Technician in this role will not work weekends, nights or holidays.
ESSENTIAL FUNCTIONS:
Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions. Assists the pharmacist in preparing prescriptions, which includes various material resource management, dispensing, clerical, and billing duties.
Revenue management: ensures the accuracy of documenting services and supplies provided to the patients. Participates in quality assurance and continuous quality improvement activities . Understands the limitations to performing certain responsibilities of a registered technician in dispensing medications and remains within the scope of practice. Transports medications to patient rooms or nursing medication rooms.
Retrieves unused medications from patient rooms or nursing areas. Excellent communication skills. Ability to create and foster a cooperative teamwork environment. Able to readily adapt to institutional roles and schedules.
Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health.
Visit www.saintalphonsus.org/careers (https://www.saintalphonsus.org/careers/search-openings/details?j=00137722_Speech%20Therapist%20PRN) to learn more about the benefits, culture and career development opportunities available to you at Saint Alphonsus Health System.
Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
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