Job Information
Stride, Inc. Medical Coding Product and Support Manager - JR105790_47099288305_7-7698 in Boise, Idaho
This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2288075 Job Description
The Medical Coding Product and Support Manager will be a key cross-functional member of the Product Development and Student Success teams. This is a unique position that allows for management of product, support, and student outcomes related to MedCerts Billing and Coding programs. While MedCerts is based in metro Detroit, Michigan - this position is 100% remote.
50% Support Focus: The Product and Support Manager proactively and reactively consults with students to answer questions, provide guidance and support, and ultimately to ensure they are equipped for certification success. They will ensure each program is adequately supported, and adequately prepares graduates for both certification success, and career/job readiness. They will evaluate student performance data and make recommendations for course enhancements to bridge knowledge gaps and increase student success.
The Medical Coding Product and Support Manager will be responsible for identifying thresholds and resources to help MedCerts students complete their programs and obtain certification (ex: MCBC, CPC-A, CCS-P, CBCS, etc.). Successful candidates will be able to demonstrate subject matter expertise and high-level proficiency in Medical Billing and Coding - with strong foundational knowledge of the Professional Coder role. They will serve as a subject-matter resource for student, team, or client inquiries related to all MedCerts Billing/Coding programs.
50% Product Focus: In this position, the Product and Support Manager will serve as an in-house Subject Matter Expert (SME) contributing to curriculum design, development, and enhancement of MedCerts courses related to Medical Billing and Coding. They will work directly with the MedCerts Product Development Team to optimize the delivery of developed training material and determine which of the \"MedCerts 12 Elements of eLearning\" will be leveraged to deliver course content in the most meaningful and appropriate way. With guidance from the Product Development Team, they will write the scripts and storyboards to be used in our Instructor-Led videos and voiceover elements used within the course. They will also prepare questions (with answers and rationale) for assessments throughout the course.
The Product and Support Manager will be listed as an Instructor in support of the program and will be required to maintain currently held credentials related to the field of Billing/Coding, as required by licensing and regulatory authorities.
The Product and Support Manager will help guide future programming, as well as have a hand in developing a product roadmap based on future opportunities in the field of Medical Billing and Coding, and other closely related fields.
GENERAL DESCRIPTION
MedCerts - a Stride Inc. company (NYSE: LRN) - is a national online training provider strengthening the workforce through innovative eLearning solutions. Focused on certifications in high-demand areas of allied healthcare and IT, it serves individuals from all backgrounds, including the military and their families, career changers and the under- and unemployed. MedCerts delivers career training through HD-quality video-based instruction, virtual simulations, games and animations, and on-the-job training through Experiential Learning solutions. Since 2009, the company has developed over 55 career programs, trained and up-skilled more than 100,000 individuals across the country and partnered with over 500 American Job Centers and more than 1,000 healthcare and academic organizations to build talent pipelines, and provide the option of articulated college credit to our students. In 2020, MedCerts was acquired by Stride, Inc. Stride has transformed the teaching and learning experience for millions of people by providing innovative, hi h-quality, tech-enabled education solutions, curriculum, and programs directly to students, schools, the military, and enterprises in primary, secondary, and post-secondary settings. For more information, visit medcerts.com.
The Medical Coding Product and Support Manager will be a key cross-functional member of the Product Development and Student Success teams. This is a unique position that allows for management of product, support, and student outcomes related to MedCerts Billing and Coding programs. While MedCerts is based in metro Detroit, Michigan - this position is 100% remote.
50% Support Focus: The Product and Support Manager proactively and reactively consults with students to answer questions, provide guidance and support, and ultimately to ensure they are equipped for certification success. They will ensure each program is adequately supported, and adequately prepares graduates for both certification success, and career/job readiness. They will evaluate student performance data and make recommendations for course enhancements to bridge knowledge gaps and increase student success.
The Medical Coding Product and Support Manager will be responsible for identifying thresholds and resources to help MedCerts students complete their programs and obtain certification (ex: MCBC, CPC-A, CCS-P, CBCS, etc.). Successful candidates will be able to demonstrate subject matter expertise and h
