Easter Seals Jobs

Summary

Job title: Counter Sales / Account Manager

Job ID: 202407570010

Department: Boise - CED

Location: ID-Boise

Description

Summary:

As a Counter Sales / Account Manager, you are accountable for both maintaining customer satisfaction and generating new sales/business through sales initiatives and goals. This role involves providing professional services encompassing product knowledge, problem-solving, and order enhancement while assisting customers in person and over the phone. Responsibilities also include entering orders, reviewing and pulling orders, and ensuring timely customer service.

Reports to: Profit Center Manager

Minimum Qualifications:

• Must be at least 18 years of age

• 1-year of sales experience

• Current, valid driver’s license with acceptable driving record

• Authorization to work in the United States (without requiring work authorization sponsorship by this company now or in the future

  ADDITIONAL COMPETENCIES:

• Communication Proficiency

• Customer/Vendor Focus

• Personal Effectiveness/Credibility

• Technical Capacity

• Teamwork

• Detail-oriented

• Flexibility

Preferred Qualifications:

• Bachelor’s degree in a technical or business discipline preferred.

• Two years of industry-specific experience, preferred.

Working Conditions:

This job operates in a professional office environment and within warehouse conditions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 50 pounds

Supervisory Responsibilities: No

Essential Job Functions:

• Provides outstanding customer service to all current and potential customers, mainly via telephone and Internet.

• Writes orders with accuracy and in accordance to all sales policies and procedures.

• Maintain current customer base.

• Meet established monthly sales goals.

• Communicates and cooperates with outside sales force and/or other departments for all pertinent activities.

• Communicate process improvement ideas.

• Timely follow-up on all customer orders, quotes, and materials.

• Maintains up-to-date awareness of new and existing products and services.

• Create a sales register, pull material from the warehouse, and fill the order.

• Create or write manual cash sale receipts for cash customers and fill the order.

• Accept cash sale returns and write up cash sale refunds.

• Keep counter area and displays clean, stocked, and neat at all times and assist in maintaining the entire location in a clean and orderly fashion.

• Assist with purchasing duties by informing the purchasing agent when item inventory is low or sold out.

• Answer sales calls and complete orders over the phone.

CED is an Equal Opportunity Employer - Disability | Veteran

Other Compensation:

The following additional compensation may be applicable for this position:

• Profit Sharing

Benefits:

Benefits available for this position are:

• Insurance - Medical, Dental, Vision Care for full-time positions

• Life Insurance

• 401(k)

• Paid Sick Leave

• Paid Holidays

• Paid Vacation

• Health Savings Account (HSA) and matching