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Medtronic Sales Solutions Coordinator - Bilingual (English) in Bogotá, Colombia

Careers that Change Lives

We’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. Work with us to incentivize better patient care, and partner across the industry to make healthcare more affordable and accessible. Be a part of a community of experts committed to ensuring quality, affordable healthcare worldwide.

Come strengthen your specialized skills and enhance your expertise. We’ll support you with the training, mentorship, guidance, and networks you need to advance, and empower you to work in the way that’s best for you. Together, we can confront the challenges that will change the face of healthcare. Join us for a career that changes lives.

A Day in the Life

  • Provide sales support for the Inside Sales team including sales administration, insurance investigations, customer sales support by phone or email, arranging courier pickups, documentation updates in salesforce, salesforce opportunity administration.

  • Contact insurance companies by phone for coverage information, and any required follow ups.

  • Assist with insurance / government programs follow-ups, documentation, and paperwork collection.

  • Support the process for the CPT submitted compensation form/training checklists for accuracy and cross references SAP ICE and Salesforce to ensure everything matches up, and there is not a duplicate.

  • Prepare and schedule appointments with patients for their upcoming product trainings.

  • Provide exceptional customer service to our external and internal customers.

  • Maintain SFDC by adding new accounts, TM assignments, etcetera.

Must Haves

  • High school degree

  • 1 year of experience providing support for inside sales teams, customer service, back office, customer sales or related

  • Fluent in English level

  • Strong Influencing skills

  • Strong attention to detail to ensure accuracy, and completeness.

  • Intermediate to advanced level of Excel

Nice to Haves

  • Strong communication skills via email, in person, and by phone

  • Bachelor’s degree

  • Experience working with Excel, Power BI, Salesforce, or SAP

We Offer

We offer a competitive salary and benefits package to all our employees:

· Flexible working environment

· Annual Incentive Plan % depending on company results

· Pension scheme and group discount on healthcare insurance

· Training possibilities via Cornerstone/Skills Lab

· Employee Assistance Program and Recognize! (our global recognition program)

Our Commitment

Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communities if we hope to have long-term sustainable impact. Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.

About Medtronic

Bold thinking. Bolder actions. We are Medtronic.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day. Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world.

In everything we do, we are engineering the extraordinary.

Your Answer

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#LI-Hybrid

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

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